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Saturday, 22 September

New CIOB Quality Management Course

The CIOB Academy has launched a new course focussed on managing and delivering quality in construction. This follows months of work by a Chartered Institute of Building (CIOB) Commission of Past Presidents into the issue of build quality and what practical steps can be taken to support delivery of quality construction and development projects. 

The Commission considered how the CIOB could promote a culture of quality in construction, focusing on potential solutions. One of the outcomes is the creation of the CIOB’s Construction Quality Management course. 

Chair of the Commission, CIOB Past President Paul Nash, said: “Last year the CIOB established a Commission to look into the issue of quality in our industry following a series of high profile failures.  We urgently needed to understand what was preventing or promoting the delivery of quality at all stages of the construction process so that we could act and make changes. 

Our research highlighted a need to raise standards across the industry. We also needed to change the culture of our industry and for people to take pride in the buildings and infrastructure that they were creating. To achieve this, the CIOB has committed to provide practical advice and training to its members and the wider construction community.  By creating and promoting the right culture and behaviours I do believe that our industry will change for the better.” 

Adrian Montague, Head of the CIOB Academy, said: “Poor quality is costing the industry annually more than the combined profits of companies in the industry1. Construction quality management can deliver customer satisfaction and value.  Setting and meeting quality objectives requires a sound knowledge of processes, legislation and compliance – the core of our new course. 

We want a ‘get it right first time’ approach embedded in the industry, which should prevent these unnecessary costs and improve customer retention. Quality management is as important to a company’s efficiency and reputation as meeting time and cost targets.” 

Those attending the two-day course will gain an understanding of widely-used quality management systems and will be given the tools to initiate quality management on their own projects and ultimately, work towards achieving quality on every programme. 

 

Picture: Image of a CIOB Banner.

Article written by Robin Snow

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