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On the grapevine

8th December 2017

What a week that was...

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Why does Santa have 3 gardens? So he can 'Ho Ho Ho'.


Mitie has pulled out of selling its profitable property management business after a disappointing level of interest from potential buyers.

After receiving an unspecified number of indicative offers, management "concluded that none were at a sufficient level with which to proceed", adding that the decision to retain the business "provides clarity of ownership and reflects the board's view that there is greater shareholder and strategic value in keeping the business".

The embattled outsourcing group had put the property business up for sale in September as it carried out a restructuring programme following a series of profit warnings that led to worries about its balance sheet.


Facilities management services provider ABM UK has appointed Seymour PR to design and deliver a campaign aimed at attacting new talent to the industry, plugging the UK’s growing skills gap in facilities management and engineering. ABM's Junior Engineering Engagement Programme will launch next year, after a major new engineering skills push from the Department for Education launched last month.


A trio of lettings have completed at Saffron House, EC1, with the first, second and third floors let to Product Madness, Arthritis UK and Cloudreach on ten-year leases. 

The three lettings, which were secured by joint letting agents BNP Paribas Real Estate and Colliers International, total 35,500 sq ft of space on recently refurbished floors and bring the building to full occupancy.


The rise of the flexible office is the result of dramatic changes in the way corporate occupiers approach their real estate decisions, and will open up opportunities for landlords able to adapt and respond to these shifts. These are some of the findings from The Flexible Revolution, a pan-European report from CBRE exploring the flexible office market. Read more here.


Energy Consulting People (Encope) is a fast-growing technical consultancy which has expertise in a range of energy management services. The consultancy is being directed by Amaad Ahmed, an experienced Energy Efficiency Manager. Amaad has several years of experience in both consulting and in-house energy management, having worked across multiple sectors. This includes the purpose-built student accommodation (PBSA) sector with Unite Students. The work undertaken by Amaad at Unite Students has subsequently been shortlisted for several awards.

Encope was started by Amaad in order to provide customers a high-quality and cost-effective energy consulting service. Encope has a unique insight in to in-house energy management and implementing energy efficiency projects. As such, Encope can appreciate, understand and help to overcome the barriers and complexities that may exist within an organisation in regard to energy management and subsequent reduction.

Encope offers services in the areas of energy management, regulatory compliance (ESOS, MEEs, etc.), certification assistance, due diligence and energy management system (EMS) implementation. The services are aimed to help clients comply with regulations, reduce their energy consumption, business costs, carbon footprint and improve their overall sustainability. This is achieved by utilising highly qualified and accredited Energy Engineers to undertake high quality on-site energy efficiency audits.


NJC won the 2017 Innovation in Service Delivery Award at the recent BNP Paribas Supplier Forum.

NJC won the award for its innovative waste service at St James’s in London. This has waste stream segregation at its core, operated with an emissions free collection fleet and has led to a significant increase in recycling rates. NJC collects from restaurants, coffee shops and a nightclub, supporting an improvement in the local environment as waste is no longer left outside on the streets.

The awards, which took place in the City of London, were held to celebrate and recognise the performance and achievements of BNP Paribas Real Estate’s service partners.


Global law firm DLA Piper recently moved its Chicago office to a 52-storey office tower on Lake Street where it is leasing 175,000 sq. feet on the ninth to 16th floors.

The key part of this building move project was to create a seamless experience between digital signage, the in-room technology and the scheduling platform. DLA Piper have now rolled out the Rendezvous scheduling solution across their entire global estate.

With the integration between Rendezvous and Crestron Fusion, staff can; quickly find suitable meeting spaces, book catering/AV and bring remote offices into the meeting with video conferencing seamlessly. They can even set-up lighting, adjust the temperature and lower the blinds.


dormakaba has launched its new website. Due to the merger in 2015, now provides a single source of information about the company’s comprehensive range of smart access and security solutions as well as its industry leading service and support options.

The new website allows for quick and easy access to company information as well as a detailed overview of its products and services. Helping users to navigate, the site has been categorised into: door hardware; entrance systems; electronic access and data; mechanical key systems; lodging systems; safe locks and interior glass systems.

The site benefits from improved functionality, a clear and simple design and enhanced user experience.


Details of events including conferences, exhibitions, etc can be found under the Events section on the website hereIf you would like your event listed please email details to


Check out all the latest videos here.


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1st December 2017


What a week that was...

Got a story for us? Please send news stories & press releases to:


Thanks for everyone who will be attending the Facilities & Workplace London Networking Club next Thursday (sneak peak of guest list here). The lunch has proven to be very popular and we expect to be sold out soon. 

Special guest, John SalakoEnglish former professional footballer and sports television pundit will be joing us as well as Kieron 'The Mighty' Lefever who will be performing close-up and table magic for all the Guests. Kieron is no ordinary magician, having performed for royalty and designed tricks for other magicians, such as Criss Angel, Dynamo and David Blane.  

Enjoy a complimentary reception followed by a sumptuous three course meal at a top London venue whilst recapping the year and discussing what is on the agenda for 2018 with your peers. A cash bar will be available through-out. Read more.


TWinFM attended last night the Maxwell Stephens excellent network evening with around 60 distinguished, invited attendees in London. The event was hosted by Leigh Edgar of BGF and included a session  from Alistair Craig Mnaging Director at Anabus on encouraging people into the FM industry. The highlight of the session was Geoff Prudence's straight talking and insightful session on Real Leadership. Delivered with his usual passion,  real life examples, and his views on promoting this cause moving forward. This is certainly one to look out for in the New Year.


Chantilly Cole, facilities manager at BCS, The Chartered Institute for IT, has been selected for the Pattenmakers' Young Manager Award (FM) 2018.


We hear Mike Proctor, Director at Imtech Inviron Ltd is on the move. Rumour is, Mike will be jining JLL's operation in Kuala Lumpur.


Canary Wharf Group announced the winners of its fourth annual Community Champions Awards which recognised, and celebrated, the incredible voluntary work of eight individuals and two couples who have been true champions and inspirations to their local community.

The winners’ achievements were celebrated on Monday 27 November 2017 at an awards ceremony hosted by Canary Wharf Group at Level39, the world’s most connected community for finance, cybersecurity, retail and smart-city technology businesses. 

Award recipients attended with friends and family. The event comprised dinner and short presentations outlining each of their achievements which ranged from leadership of local sports clubs and community organisations to supporting Housing Associations and local residents groups over many years.

The award recipients were Susan Blinman; Derrick and Lilian Cutler; Peter Fordham; Raymond and Janice Fortune; Janet Foster; Eileen Groves; Buddy Penn; Fr Tom Pyke; Gloria Thienel and Remmie Williams. Each person was presented with a framed certificate signed by Sir George Iacobescu CBE, Canary Wharf Group’s Chairman and Chief Executive Officer, along with £250 to donate to a community organisation of their choice.

Awards were presented by senior Canary Wharf Group managers and distinguished guests including Councillor Sabina Akhtar, Speaker of Tower Hamlets, Leslie Morgan OBE, Deputy Lieutenant for Tower Hamlets and Superintendent Peter Turner.


Kier is partnering with the Women’s Engineering Society (WES) and the Institute of Marine Engineering, Science and Technology (IMarEST) to offer a tailored STEM returners programme for the UK engineering and construction sector. The pilot scheme, now taking applications starts in January 2018, and is open to potential recruits looking for a career within the built environment. It will offer successful candidates a structured placement with a full mentoring system.

The Kier returnship programme aims to make the transition back to work a successful, stress-free and long-term one. The scheme is open to professionals from across the country, looking to return to work after a career break (of one year or more.), with experience in the construction and engineering sector or transferable skills from other fields. Those interested have until 2 January to apply.

All successful applicants will undertake a tailored 13 week programme, based on their personal requirements and needs. Each person will receive two coaching sessions by WES, offering support and confidence before returning to the workplace. A mentor will also be assigned by Kier and WES, who will be on hand throughout the programme and beyond to provide support. At the end of 13 weeks, Kier has the opportunity to make ongoing offers of employment.

Currently, 427,000 female professionals, including directors, engineers, scientists, researchers, doctors, lawyers and accountants, are taking career breaks but want to return to the workforce in the future. Sadly, three in five professional women (around 249,000) returning to the workforce are likely to move into lower-skilled or lower-paid roles, experiencing an immediate earnings reduction of up to a third. 29,000 women who return to the workforce on a part-time basis will be underemployed, meaning that they would prefer to work more hours if flexible working opportunities were made more widely available.


Imtech has recently exceeded its guaranteed energy savings for the North West Ambulance Service (NWAS) by 13% and is on target to deliver cost savings of over £4m to frontline patient care by 2029, as well as helping the NWAS achieve its’ carbon reduction aims.

In October 2014, NWAS entered into a 15-year energy performance contract with Imtech via the Carbon and Energy Fund (CEF). The Imtech team implemented various measures including the installation of photo-voltaic panels, electronic thermostatic radiator valves and microgeneration, providing a comfortable environment, with upgraded lighting, heating and building controls for the occupiers of the facilities.

As a result of the innovative measures installed by Imtech, the contract exceeded its energy saving objective by over £19,000 in 2016 and is now on target to deliver on all its guarantees; reducing CO2 by 9,300 tonnes and saving over 25 MWh energy by 2029. Imtech have also been able to provide cost certainty for the planned preventative maintenance, delivered via Imtech Inviron, for the remainder of the contract.


NJC has been successfully accredited to the 2015 versions of the ISO 9001 and 14001 standards, a year before the deadline for transition, following an audit with zero non-conformities.

The ISO 9001 Quality Management and ISO 14001 Environmental Management standards are reviewed and updated every five years, to ensure that they address the current needs of organisations. When these changes occur, accredited organisations need to ‘transition’ by being audited against all of the new and changed requirements. In preparation for the transition, NJC updated its core procedures, reviewed its position in the marketplace and ensured that its processes empowered it in delivering services to existing and prospective customers.

A transition audit is more demanding than a regular surveillance audit, as everything is open for inspection. Auditors, BM Trada, spent a number of days in the head office, reviewing new and updated processes. In addition, a site audit was carried out at the Nova building, Victoria, an iconic location reflective of the full scope of our integrated services across general cleaning, window cleaning, estate cleaning and waste management for Landsec.


Details of events including conferences, exhibitions, etc can be found under the Events section on the website hereIf you would like your event listed please email details to


Check out all the latest videos here.


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24th November 2017

What a week that was...

Got a story for us? Please send news stories & press releases to:


Individuals responsible for the preparation or approval of Mitie’s 2016 accounts are under investigation by the UK audit watchdog, in the latest regulatory action to examine practices at the outsourcing company. Read more.


Outsourced workers at a London university have launched a group legal claim to broaden their trade union rights and establish the organisation as their ‘joint’ employer, in the first case of its kind.

The Independent Workers Union of Great Britain (IWGB) has filed a claim with the Central Arbitration Committee (CAC), covering a group including receptionists, security officers and porters who are employed by facilities management company Cordant Security to work at the University of London. Read more.


This year’s Green Apple Environmental Awards has awarded top accolades to 26 JLL-managed commercial properties, with two of the honoured shopping centres also selected to feature in the Green Apple World Awards held in Dubai.

Dolphin Centre in Poole and Warrington’s Golden Square have both been chosen as Green Apple World Award nominees for their commitment to sustainability and energy saving. This internationally prestigious ceremony – which is now recognised as the largest environmental awards campaign in the world - will take place on Monday 11 December in Dubai, with representatives from both centres attending.

Other centres recognised for their effective energy saving schemes include Cascades Shopping Centre in Portsmouth, which took gold for its sustainability scheme. Office building 60 QVS in London received gold for its waste management, while Bentall Shopping Centre in Kingston was awarded gold for its energy reduction. 

The Pavilions in Uxbridge was a gold winner for its LED light switch programme, and The Thistles in Stirling won gold for its environmental improvement with New Star Enviro-Cup Recycling. Eastbourne Arndale Centre received the coveted Green Champion award for its effective waste management.

A further eight JLL-managed properties were presented with silver awards and nine more with bronze awards, all of which were picked for their dedication to delivering outstanding environmentally sound projects within their buildings.


Whist we on the subject of awards, it is good to hear Thames Cleaning & Support Services have been shortlisted as a finalist in the Golden Service Awards (offices under 250,000 sq ft). Their submission was based on the company's approach to their contract at 160 Queen Victoria Street (a Blackstone property). This website is the sponsor for Office areas above 250,000 sq. ft– either all or part of a building. Read more.


SpendEdge, a global procurement intelligence advisory firm, has launched three procurement research reports on the ‘facility management’ category. To help clients understand the current supply landscape of the facility management sector, analysts have covered reports such as ‘Integrated Facility Management Services Procurement Research Report’, ‘Security Services Procurement Research Report’, and ‘Smart Building Technologies Procurement Research Report’. To view the complete portfolio of facility management procurement research reports, click here


Apex Lifts announced that it has been awarded a lift modernisation project from Lambeth Council, as part of its existing framework agreement. Work on the project is due to commence in January 2018, and is expected to last a year.

With the lift modernisation forming part of Lambeth’s wider regeneration project, Apex Lifts has been tasked with modernising 23 lifts with various capacities, all of which are based in residential buildings across three Lambeth Estates. This will involve the major modernisation of all lifts, retaining only the guide rails, brackets and counterweights. Apex Lifts will also be manufacturing all bespoke steel works for the lifts in-house. 


Facilities & Workplace London Networking Club Christmas Lunch...Tickets are selling well!

To round off a fantastic year, the Facilities & Workplace London Networking Club will start the seasons' festivities around midday on December 7th with a Christmas Lunch exclusively for professionals operating in Facilities, the Workplace, the Built Environment and related sectors.

Enjoy a complimentary reception followed by a sumptuous three course meal at a top London venue whilst recapping the year and discussing what is on the agenda for 2018 with 150 of your peers. A cash bar will be available through-out. Read more.


Details of events including conferences, exhibitions, etc can be found under the Events section on the website hereIf you would like your event listed please email details to


Check out all the latest videos here.


We're Very Social... Join our LinkedIn Group  Follow us on Twitter



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