TwinFM

The online information & weekly news
service for Corporate Real Estate, Support
Services and Facilities professionals

PPSPower

When failure is not an option!

PPSPower are a national provider of back-up power maintenance, repair and installation solutions.

Founded in 1956 as The Progress Group and 1978 as PowerPlant Services, in 2014 these two companies came together to form PPSPower.

Our head office is based in Yorkshire and we have highly experienced generator and UPS engineers throughout England, Wales and Scotland. With customer service at the forefront of everything we do our key drivers are:

- Reacting swiftly and appropriately to the critical needs of our customers
- Delivering a service that goes beyond customer expectations
- Failure is not an option

Every month we reach out to every site our engineers attend and the following results have come back from this survey:

- 95.45% of our customers rate our sales staff as either good or excellent.
- 90.47% of our customers consider the time taken to receive a quotation is either good or excellent.
- 95.45% of our customers rate our operational team as either good or excellent.
- 95.46% of our customers say our engineers arrived on time.
- 100% of our customers say that our engineers were well presented.
- 95.23% of our customers say that we are professional on site and deliver good paperwork and communication.
- 100% of our customers would recommend PPSPower to a friend or colleague.
 

   

 

To find out more about our services and contact our team please visit our website and follow our company page on LinkedIn.

 


Click To Visit Us Online