The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Court Cell Cleanliness Concern - Chief Inspector has Damning Judgement

06 November 2015 | Updated 01 January 1970

Nick Hardwick, Chief Inspector of Prisons, could not have been more critical in his report – Court custody: urgent improvement required – which paints a shocking picture of the condition of many court cells.

Inspectors from Her Majesty’s Inspectorate of Prisons visited the custody facilities at 70 Magistrates’ Courts and 27 Crown Courts between 2012 and 2014.

The conditions they found were described as 'squalid' with long standing graffiti on the walls that were racist, sexist and some even with swastikas.

Of most concern was the lack of any ‘meaningful risk assessment’ when detainees arrive in court custody or are released. Hardwick found that custody staff often received very vague information about risks in person escort record forms and were often reluctant to talk with detainees to help clarify concerns.

Cell sharing risk assessments, necessary at busy times when detainees had to share cells, were rarely properly conducted. Some senior custody officers were ‘too busy’ to do them and did not consider delegating the task to another custody officer. Important changes, such as the introduction of new cell sharing risk assessments, were often communicated to custody staff without a thorough briefing that would help to ensure their purpose was understood. The implementation of such changes was poorly monitored.

On release, pre-release risk planning was unusual with on most occasions, only a travel warrant given to vulnerable detainees. Most did not benefit from custody staff exercising any continuing duty of care. The report noted this was in sharp contrast to its findings in police custody inspections, despite there being similar issues on release. ‘Unlike courts, most police services recognise they have a duty of care that extends beyond the confines of the custody suite,’ the report observed.


Hygienic standards

The report stated that ‘often’, HM Courts and Tribunals Service managers appeared unaware of how bad conditions in the cells were or claimed that detainees only spent a couple of hours in them.

In reality, it was found that many detainees spent eight or 10 hours in a tiny cell with no natural light and sometimes no heating, that might be filthy or covered in graffiti, on a hard wooden or plastic bench with nothing to do. ‘We found some conditions that were a threat to the health of people working in or detained at the suite,’ said the report.

Provision for people who were pregnant, elderly or disabled was almost always inadequate. Custody staff had little awareness of the needs of children - it was rare for any allowance to be made for their age and concerns and children were sometimes detained for long periods without adequate supervision and reassurance.


Caring deficit

The report was also damning about the physical health care which it found to be ‘poor with treatment and medication often delayed in the belief it would be provided later in prison or police custody. The first aid equipment was often insufficient for the type of emergencies likely to occur.’ However, it found that mental health, often linked to what was available in the court itself, was better.

Hardwick recommends that Ministers ‘insist that HMCTS develops and publishes a strategy with clear performance measures for the rapid improvement of detainee treatment and custody conditions’.

These improvements should include:

  • The identification of named individuals at local and national level responsible for court custody conditions and treatment.
  • The establishment of effective and regular structures at local and national level to coordinate the work of all the organisations with a role in court custody, including the Lay Observers.
  • Measures, including the further use of virtual courts, clear protocols with prisons and revised escort contracts, to reduce the amount of time detainees spend in court custody.
  • The establishment of an effective complaints procedure for all detainees in court custody and under escort that is procedurally fair, is quality controlled and in which trends are collected and monitored at national and local level.
  • A national programme to identify where deep cleaning and basic maintenance is required and arrangements to carry this out where necessary.
  • A review of arrangements for carrying out risk assessments and a requirement on managers to check the quality and timeliness of such assessments
  • Arrangements with the Youth Justice Board and other relevant bodies to ensure that children and vulnerable adults in court custody have their needs monitored by an appropriate adult.
  • The inclusion of health care in court custody in England in NHS England offender health commissioning arrangements.

For its part the Courts and Tribunals Service has stated a programme of deep cleaning was underway and that it is working agencies that include Serco, GEOamey, Prisoner Escort and Custody Services and the National Offender Management Service with the aim of improving the management of court custody areas.

Picture:   Be upstanding in court but the cells are quite another matter according to a damning report from the Chief Inspector of Prisons

Article written by Mike Gannon | Published 06 November 2015


Related Articles

An End to Outsourcing - SOAS' Social Justice and Equality Plan

SOAS University of London is to stop outsourcing its core support services to private contractors from September 2018. The announcement was made by the School of...

 Read Full Article
London Living Wage, Diversity and Training at Heart of TfL Plan

Transport for London has awarded a new cleaning contract to ABM UK meaning 2,800 people will be guaranteed the London Living Wage. ABM has also committed to offer...

 Read Full Article
8 Solutions Purchase Brings ABM Acquisition Total to Four

ABM’s UK business and industry group has announced (Feb 28) the acquisition of one of the UK's leading providers of specialist technical cleaning and data...

 Read Full Article
Blowing Bubbles Everywhere

West Ham United have hammered out a new contract with LCC Support Services for cleaning it new London Stadium home. West Ham left their home at the Boleyn Ground...

 Read Full Article
Possession of Guides to Child Sexual Abuse - Cleaner Jailed for Just One Year

A County Down man is the first person in Northern Ireland to be sentenced for possessing guides on grooming and abusing children under UK legislation introduced under the...

 Read Full Article
Neville's Nicking Nulled - Bogus Burglar Banged-up

A man who posed as an office cleaner in order to steal IT equipment worth approximately £17,000 has been jailed for a total of four years. In order to avoid...

 Read Full Article
Poison Ivy Ensures No Peace Lily at Heathrow

Some cleaners at Heathrow have written to  the Airport hierarchy to complain they are effectively not receiving the London Living Wage which was promised in the...

 Read Full Article
Giving Gull Attacks the Bird

One of the country’s leading experts on gull control is warning that the current spate of gull attacks across the UK will only increase if action is not taken by...

 Read Full Article
ISS Cleaners Count Cost of Living Wage

Monday and Tuesday 25 & 26 saw a two-day cleaners' strike by Public and Commercial Services Union members working for ISS at HMRC buildings in Bootle and...

 Read Full Article
Court to Sit on Toilet Ruling

The Court of Appeal (rather than the Privy Council) is now expected to sit in an argument about the provision of toilets in predominantly take-away outlets. Hull City...

 Read Full Article