Getting Ahead in the Clouds

05 February 2016 | Updated 01 January 1970

The 2nd instalment of the Buyers’ Guide series – Cloud Phone Systems for Growing Businesses from Foehn sets out its arguments why traditional business phone systems limit a company’s ability to grow as quickly and easily as they would like and explains how companies can take more control of the management and administration of their communications.

The Guide also focuses on the business trends in 2016 that are likely to shape decisions about what type of cloud phone system to buy and provides top tips and considerations for businesses.
Released in January, the Guide details several anticipated business trends in 2016 and maps out how a company’s telephone system can be used to take advantage of them. These include greater insights into staff performance and customer behaviour through business analytics, convergence of technologies to provide a more unified experience for customers and greater proactivity and improved response times by businesses.
“The problem for many companies is that they just don’t have control of their phone system, relying instead on their telephony provider to make changes that take time and cost money,” said Rafael Cortes, Head of Marketing, Foehn. “For SMEs that are growing, the cloud alternative provides them with far more control and flexibility as well as the ability to scale quickly and without added costs.”

Picture: The latest guide is the second instalment in a series of Buyers’ Guides to Cloud Telephony by Foehn

Article written by Robin Snow | Published 05 February 2016