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Thursday, 9 April

How Different Generations Engage with Technology

Within the new interview, the second in a five part series, NFS explores the different generations use of technology in the workplace, specifically identifying how they can embrace different acceptance levels to work together and communicate effectively.

Says Luis de Souza, CEO of NFS Technology Group and interviewed in the video: “The challenge for businesses today is how to get the different generations, who have all grown up with a diverse approach to work and integration of technology, to communicate effectively for the benefit of the organisation.

“The key to success is taking a step back and really understanding what we are trying to achieve, in line with individual responsibilities and tasks that have to be completed collectively as a team. Each generation will have to buy into a minimum level of engagement with the technology to make it work.

“By understanding how each generation interacts with technology; for example baby boomers are less likely to rely on mobile devices to communicate whereas the millennials are totally dependent, we can begin to understand how the generations communicate with each other.  This way, organisations can choose the common methodologies such as email or face to face meetings where appropriate to optimise chances of true collaboration.”

The video series is based on a recent white paper authored by Luis de Souza entitled: The Multigenerational workplace – five insights every CIO needs today.

To Watch the video click the image below.

For more information, please click here, or visit

Article written by Video editor


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