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Wednesday, 11 December

Lloyd Cole Causes a Commotion at the Acorns

Developed by Caterer & Hotelkeeper Magazine, the Acorns highlight 30 ‘rising stars’ under 30 in the industry and acknowledge individuals for their ‘innovation, flair and having made an impression in their field’.

Lloyd Cole received glowing testimonials for his work in business and corporate social responsibility (CSR). He developed and implemented various initiatives to improve the ISS innovation programme. He also works closely with the Springboard Charity which provides support, education and training to the less advantaged.

Since starting in his role with ISS, Cole’s notable achievements have included a new way of auditing cleanliness and standards at ISS client hotels. He also implemented a recruitment strategy for Sunborn London Yacht Hotel, operated by ISS Hotels. His CSR involvement includes working with Springboard in various capacities to support those seeking a foothold in employment in hospitality, leisure and tourism.

For Sunborn London’s recruitment, Lloyd was involved with East London Business Alliance (ELBA) in order to recruit young adults and the long term unemployed from the locale. The new recruitment process allowed attitude and potential to be assessed for 260 candidates in just a few days. While the recruitment drive provided new opportunities for local candidates, Cole also ran coaching workshops – in his own time – for the unsuccessful candidates.

Ed Bolton, MD, ISS London (incorporating the Hotels business), commented: “Since joining ISS, Lloyd has made a really positive impact on the business. He has embraced a wide variety of challenges and projects, demonstrating a depth of understanding and maturity beyond his years.”


Pictured: Lloyd Cole is the proud winner of an Acorn award.

Article written by Cathryn Ellis


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