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RICS Launches New FM Case Studies

19 June 2015 | Updated 01 January 1970

Launched today (19 June), at the NEC in Birmingham, the case studies (which are available to download from cross a range of strategic FM issues and builds on two previous sets of case studies to illustrate the strategic role FM plays in a range of different businesses and the significant contribution FM can make to the performance and success of an organisation.


The full suite of case studies:

Delivering strategic FM services at a major events venue;

Procurement via partnership – FM in health and social care;

How introducing smart working practices has helped National Grid create a sustainable legacy;

Working to deliver FM services at the largest dedicated rugby union venue in the world;

Providing specialist Facilities Management consultancy services in the United Arab Emirates;

Facilitating business and pleasure at the world's busiest airport.

Paul Bagust, Director of the UK Commercial Property Professional Group at RICS said: “Although focusing on a variety of different examples, the six case studies demonstrate many common themes to good workplace management and reflect the best practice theories outlined in our Strategic Facilities Management Guidance Note.

“Central to this is the facilities teams’ understanding of an organisation’s business objectives. It is only by having this understanding that facilities managers can take a professional approach to the workplace, ensuring facilities complement the corporate values and mission. The best examples of this are when the facilities team becomes part of the leadership function of the organisation, helping to shape and drive the business objectives.”

Bagust continued: “These case studies also provide us with the practical examples the FM industry needs in order to raise awareness amongst business of the strategic benefits of FM in order to help get leading facilities managers at the decision making table.”

Delegates at the launch event heard from the authors of the case studies and from speakers including the NEC team on how the FM strategy was developed and delivered.

David Sharp, Managing Director of International Workplace, which drafted the document, says: “We are seeing increased demand for a consistent approach to facilities management among clients operating in international markets. This third series of case studies reflect the growth of FM as a recognised professional discipline and we hope illustrate the approach being adopted by organisations to address the challenges and opportunities of economic, social and technological change.”

Picture: The latest RICS FM Case Studies have been launched with the promise that the document can be downloaded - the link above was not functioning at the time of going to press.

Article written by Brian Shillibeer | Published 19 June 2015


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