Corporate Guest Services Awards

See Legacy Corporate Receptionist of the Year Awards

The Corporate Guest Services Awards have officially launched, evolving from the original Corporate Receptionist of the Year Award to better reflect the expanding role of guest services in the corporate sector. These prestigious awards celebrate professionals who set the standard for excellence across the UK and Ireland.

This year, alongside the Receptionist of the Year category, a new award - Leader of the Year - has been introduced to recognise the crucial role of leadership in guest services. Further categories will be introduced in the years ahead to highlight more achievements within the industry.

Celebrating Excellence in Guest Services

As the corporate landscape evolves, so too do the responsibilities of guest services professionals. The Corporate Guest Services Awards now recognise a broader range of front-of-house roles, including receptionists, client service representatives, team leaders, managers, and supervisors—all dedicated to delivering exceptional guest experiences.

Dirk Talsma, Chair of the Corporate Guest Services Awards, commented:

“We’re excited to introduce these changes this year, which will highlight the incredible opportunities within the corporate guest services sector and truly celebrate the essential role of Corporate Receptionists and Reception Leaders. Building on the success of the Corporate Receptionist of the Year award, we’ve rebranded as the Corporate Guest Services Awards to reflect the growth of the industry. Corporate Receptionists and Leaders do much more than greet guests—they provide that final 5% that elevates the entire client experience. The standout individuals will be those who are passionate about people and dedicated to making every interaction exceptional.”

2025 Award Categories

These prestigious awards highlight the dedication, professionalism, and exceptional contributions of those who ensure seamless guest experiences in the corporate sector.

• Receptionist of the Year – Recognising front-of-house professionals who consistently deliver exceptional service, professionalism, and warmth, creating a lasting first impression for clients and visitors.
• Leader of the Year – Celebrating outstanding leadership in corporate guest services, recognising individuals who inspire, mentor, and drive excellence within their teams.

Charleigh Churchill, 2024 Corporate Receptionist of the Year, reflects on her journey:

“Winning Corporate Receptionist of the Year was a defining moment in my career. It changed my perspective, showing me that being a receptionist isn’t just a stepping stone—it’s a meaningful and impactful role. This recognition gave me a deep sense of purpose, helping me realise that delivering outstanding guest experiences is a career in its own right. It led me to become a Guest Services Team Leader, and now I lead with passion, encouraging my team to see that every interaction matters.

Beyond the award, I’ve had the privilege of serving as a national ambassador for receptionists, mentoring others, and inspiring them to recognise the true value of their work in shaping guest services. The experience has strengthened my confidence as a leader and reinforced that service-oriented roles are essential, respected, and transformative.”

Call for Nominations

Corporate guest service providers are invited to nominate exceptional individuals from their teams. Each organisation may submit one nominee per category.

• Nominations open: 10th April
• Deadline: 16th May at midnight

To nominate remarkable individuals from your business, visit www.CGSAwards.com and complete the nomination form.

Visit Corporate Guest Services Awards