ABM Wins British Airways Contract at Heathrow Airport

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10 January 2025

ABM will provide cabin cleaning services across British Airways’ fleet of aircraft at Terminal 3 at London Heathrow Airport.  

The contract includes services on both short-haul and long-haul flights, and over ten extra night cleans.

ABM already provides several services at Heathrow airport including cleaning, baggage handling and transportation management. The new contract will see its presence expanded with a team of over 600. 

As an inflight supplier accredited by the Civil Aviation Authority (CAA), ABM offers support to British Airways through its logistics centre and supplies consumable goods to be used on board such as cleaning products, pillows, blankets and duvets. 

David Stonebanks, Head of Critical Services at British Airways, says: “We adhere to the highest standards at British Airways, and we are confident in ABM’s ability to deliver operational excellence through its commitment to exceptional standards. We look forward to working together and ensuring we deliver the very best for our customers.”  

Jim Niblock, ABM Aviation Managing Director, added: “Providing exceptional cabin and secure cleaning services is key to enhancing the passenger experience and ensuring aircrafts are maintained to the highest standards, every time. We’re delighted to have been chosen to deliver this contract – it's wonderful to be working with British Airways once again.” 

“This win with British Airways is a testament to our strategy of accelerating growth at Heathrow. Thanks to the strength of our fantastic customer base—many of whom have been with us since the challenges of the COVID era—we’ve developed a deep well of talent, expertise, and resources who understand London Heathrow’s unique operating structure. This positions us for continued success and growth in this critical hub.” 

Picture: a photogrpah showing a person wearing an ABM-branded uniform cleaning a seat on a plane in first class with a spray bottle and cloth. Image Credit: ABM

Article written by Ella Tansley | Published 10 January 2025

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