The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Smart Technology Comes to London Docklands Light Railway

Smart Technology Comes to London Docklands Light Railway
30 March 2021
 

PropTech company WeMaintain has signed a contract with KeolisAmey Docklands to supply smart maintenance solutions to all London Docklands Light Railway stations.

The four-year contract is for the provision of lift and escalator maintenance solutions to all London Docklands Light Railway (DLR) stations, covering 86 lifts and 30 escalators across the DLR network.

Additionally, WeMaintain’s proprietary IoT solution will be installed on all lifts and escalators, providing live data to KeolisAmey Docklands (KAD) that will give better insights into the operational state of critical equipment and open up new possibilities for improved understanding of asset utilisation.

The agreement may signal to some, an indication of enabling London to become a smart city.

 

“Pay-For-Performance” Incentivisation Model

 

WeMaintain gives asset owners and operators an end-to-end solution for carrying out critical maintenance operations and provides data through proprietary technological solutions.

WeMaintain’s model differs from other maintenance providers in that it gives engineers and those on the ground autonomy so they can focus on customer experience.

Engineers are incentivised to deliver on agreed customer KPIs, with performance bonuses paid monthly in a “pay-for-performance” model

Commenting on the agreement, Tom Harmsworth, UK Managing Director of WeMaintain, said that the KeolisAmey Docklands contract win will see exciting innovation for the DLR that will ultimately lead to increased lift and escalator reliability:

“Once our IoT sensors are installed on all of the DLR’s 86 lifts and 30 escalators, we will be able to provide KAD with early warnings of possible equipment failure, allowing us to react and resolve an issue with speed and efficiency that wasn’t previously possible. We and KAD anticipate that once the effectiveness of our solution has been confirmed through live operations, our IoT technology will facilitate a shift to predictive maintenance.

 

WeMaintain team

Picture: a photograph of the WeMaintain team sitting on some stairs

 

Kieran Wright, Lifts and Escalators Maintenance Manager at KAD said: "KeolisAmey Docklands looks forward to working with WeMaintain UK over the next four years, as they maintain our lift and escalator fleet. WeMaintain has come across as being professional, dedicated and enthusiastic and wanting to change the way lifts and escalators are maintained away from the norm. I look forward to the step change that we can collaboratively achieve."

Picture: a photograph of a DLR train.  Image Credit: (c) Transport for London

Article written by Ella Tansley | Published 30 March 2021

Share



Related Articles

Half of UK Employees Want Access to Workplace Virus Data

Infogrid has announced the results of a survey it conducted on what employees expectations for a healthy workplace are, as restrictions ease in England. Surveying...

 Read Full Article
Flexible and Printed Sensors – Five Applications for FMs

Research shows that innovative printed and flexible sensors can offer several benefits over their more established rigid counterparts. Technology market research...

 Read Full Article
Gothenburg Showcases Award-Winning Green Buildings

Green Gothenburg is inviting its travel-banned visitors to a virtual tour of its award-winning buildings, where the latest innovations in smart technology...

 Read Full Article
Tackling The People Challenge Through Technology

Report - CBRE and ThisWeekinFM recently lead a delegation of experts to provide a briefing on technology in workplace and real estate strategy. The breakfast briefing...

 Read Full Article
FMs Must Embrace IoT to Make Efficiency Savings

Facilities managers that don’t embrace IoT will be left behind in the race to optimise services and make efficiency savings, warns Shields Energy. Over 30...

 Read Full Article
World Hand Hygiene Day – Only One in Five People Wash Their Hands Correctly

Research from a smart hand sanitiser technology company shows that just one in five people cleanse their hands correctly. Additionally, 33 per...

 Read Full Article
English Heritage Properties Pilot Risk Management Technology

A building monitoring pilot scheme has been described as putting 18th century Kenwood House “on a technological par with The Shard.” Dozens of...

 Read Full Article
Sustainable PropTech Companies To Receive €200m of Funding

A new fund has been launched to invest €200 million in start-up companies developing sustainable tech to target the carbon footprint of cities.  The venture...

 Read Full Article
24% of Planners Say Smart Cities Will be a Security Challenge 

Urban design professionals believe that the use of smart technology in public spaces could pose a security threat. Smart city technology can bring a great many...

 Read Full Article
Infogrid Raises $15.5m to Make “Any Building Smart”

Infogrid, the artificial intelligence technology company that automates facilities management and makes any building smart, has raised $15.5m from a combination of UK and...

 Read Full Article