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ISS Publishes White Paper on AI and FM

ISS Publishes White Paper on AI and FM
22 November 2023 | Updated 23 November 2023

ISS has produced a guide to help facilities managers deploy AI in collaboration with Inma Martinez, a participant at the UK’s first AI Safety Summit.

“Rising Above the Noise: What Artificial Intelligence Means for the Built Office Environment” intends to demonstrate how the workplace will change for the better with the help of artificial intelligence and machine learning. 

It explores how AI might assist in cost information modelling, food management, space planning, as well as candidate sourcing and employee retention. Chapters on energy, sustainability, workplace experience, talent attraction and Information security contain key takeaways, offering a strategic roadmap for intertwining AI with core operations.

The paper is authored by Inma Martinez, an AI scientific adviser who serves as Co-Chair of the Steering Committee at the Global Partnership on Artificial Intelligence. She said: “The built office environment is about to enter an exponential era of AI-driven products and services that will transform how we address the challenges ahead. This includes in sustainability & energy management,  designing responsive, adaptable and scalable integrated services, and, perhaps most critically, in enabling a decentralised data architecture that allows for further optimisations”.

Leanne Lynch, CIO of ISS UK & Ireland added, "This exploration of AI aligns with our ambition to harmonise human ingenuity with technological advancements, especially within sectors like food and energy. It's an exciting journey that promises enhanced operational` efficacy and a greater impact on the communities and clients we serve."

Picture: a graphic showing the words AI in yellow, on a black background. Image Credit: Unsplash

Article written by Ella Tansley | Published 22 November 2023


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