Two Thirds of Employees Would Trust AI to Inform Important Work Decisions

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28 January 2025 | Updated 30 January 2025

A CIPD poll shows that out of 2,000 people, 63 per cent would trust AI to inform important work decisions.

35 per cent wouldn’t trust AI to make important decisions at work and one per cent of respondents would trust AI to make important work decisions.

The data has led the CIPD to call on employers and HR teams to have clear guidelines on AI usage at work, covering ethical practices, data security and fair treatment.

Hayfa Mohdzaini, Senior Policy and Practice Adviser for Technology at the CIPD, explains: “There’s no question that AI is transforming jobs, careers and workplaces at a rapid pace. By fostering a culture of experimentation and shared learning, organisations can help employees to develop their skills and become more comfortable using new technologies. We’ve seen that AI can be used effectively to support decision-making and simplify processes, thereby freeing up time to do other things.

“But as our findings suggest, human oversight is still very important and there’s a careful balance to be struck. When used alongside human judgement, and in a responsible and ethical way, AI can enhance jobs and increase productivity.

“Organisations have a responsibility to have clear guidelines in place and train people on AI as needed, to ensure that no one gets left behind. It’s also essential for employers to monitor how technology is being used in their organisations and to help employees to understand the risks involved."

Is AI a Security Risk?

Security SaaS company Indusface found that almost 2 in 5 (38 per cent) professionals they polled admitted to sharing personal data with AI platforms without their company’s permission. Most commonly this takes the form of files and documents to assist with data analysis and presentations. This could include sensitive client data, eand mployee data.

According to Cyberhaven, since ChatGPT launched, 4.7 per cent of employees have pasted sensitive data into the tool at least once.

Picture: a computer screen showing the homepage of ChatGPT. Image Credit: Unsplash

Article written by Ella Tansley | Published 28 January 2025

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