The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Arts Council England Saves Over £220,000 When Procuring FM Services

Arts Council England Saves Over £220,000 When Procuring FM Services
27 August 2020

Arts Council England has procured a total facilities management solution using the Crown Commercial Service, and as a result, have saved over £220,000.

Arts Council England (ACE) sought a single supplier that would address their social value aims and provide facilities management services nationally, across an estate of nine offices spread over England.


What did the Client Require from an FM Contract?


Arts Council England (ACE) develops and invests in artistic and cultural experiences that enrich people’s lives, supporting a range of activities across arts, museums and libraries – from theatre to digital art, reading to dance, music to literature, and crafts to collections.

They requested as part of the contract that their services needed to be streamlined by incorporating new technologies into their processes, such as an online logging system to manage the required services. Another key requirement was to make their data management more efficient, ensure social value and, of course, to achieve value for money in terms of both quality and price.

Due to the relatively small size of the Arts Council as an organisation, they previously found it difficult to appoint a supplier to provide FM services. On other tender exercises, the Arts Council received no bids due to a lack of supplier interest.


What was the Solution and Result?


The Facilities Management Marketplace provided by the Crown Commercial Service (CCS) incorporates a new lot aimed at supporting smaller government bodies. As such, ACE used the agreement to help them find a suitable supplier to deliver their needs. The agreement also aligned with the Arts Council’s social value aims, ensuring:


  • Living wage paid by suppliers
  • Supply chain opportunities for local SMEs
  • Zero waste
  • Appointment of apprentices and supporting placements to school children and young adults
  • Recruitment of long–term unemployed labour and locally engaged labour
  • Recruitment of young people not in education, employment or training
  • Procurement and sourcing of sustainable, ethical and fair-trade services and products
  • Community engagement


By using the FM Marketplace agreement, ACE has achieved a saving in excess of £220,000 over the term of their contract, based on price alone. CCS also provided support on contractual matters.

Zobair Mehmood, Head of Procurement at ACE commented:

“The support provided by the FM team at CCS made the procurement of the new contract very efficient and straightforward. I would definitely recommend using CCS for any procurement needs.”

Picture: A photograph of some empty theatre seating

Article written by Ella Tansley | Published 27 August 2020


Related Articles

Department for Work & Pensions Estate Lift Refurbishment

The fourth year of a major programme to carry out refurbishments on behalf of the Department for Work & Pensions has begun. National property services provider...

 Read Full Article
The Benefits of Using a Bid Library

When it comes to planning for tender success, a well-maintained Bid Library is an essential tool for any successful Bid Manager or Bid Team. Consider the amount of...

 Read Full Article
Bouygues UK Appointed for Pentre Awel Development

Carmarthenshire County Council has appointed Bouygues UK to design and build Zone One of its prestigious Pentre Awel development. Pentre Awel is the first development...

 Read Full Article
Novus Wins Maintenance Contract With Harrogate Borough Council

Novus Property Solutions has secured a significant maintenance contract win with Harrogate Borough Council, to fit approximately 300 kitchens per year. The...

 Read Full Article
Net-Zero Commitments Mandatory to Bid for Government Contracts 

New measures will require businesses to commit to net-zero by 2050 and publish clear and credible carbon reduction plans before they can bid for major government...

 Read Full Article
Social Value a Key Component in Winning Public Sector Contracts

In order to win government work, organisations must be able to prove how they’ll deliver on social value. As set out in the procurement policy note:...

 Read Full Article
Facilities Management Marketplace Launched for the Public Sector

A new digital portal to make it easier for the public sector to find suppliers for a range of FM services has been launched. Buyers from both central government and...

 Read Full Article
Pinnacle Group Wins First Housing Management Contract in Cornwall

Pinnacle Group has secured a housing management contract with Perran Housing in Cornwall. This is the first such contract in the county for the housing maintenance...

 Read Full Article
Mace Appointed to New Bridge Street Office Retrofit

Developer Helical has appointed Mace as the main contractor on the soon-to-be-revamped 100 New Bridge Street. Helical acquired the property in March 2022 and planning...

 Read Full Article
Macro Becomes Principal FM Contractor for Superdry Store Portfolio

FM firm Macro has enhanced its contract with retailer Superdry to become its principal facilities management contractor. Having worked with the global fashion chain...

 Read Full Article