No Touch Signature Capture App Developed In Response To COVID-19

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09 April 2020

“No touch” signatures are to be captured in a new app, to eliminate the handling of mobile devices during deliveries or on-site service work.

BigChange, the Leeds-based mobile workforce management technology company, produced the app quickly in response to the COVID-19 lockdown measures. 

Mobile workers would usually require an acknowledgement signature by handing their mobile device to the customer for signing on screen. The BigChange app allows this signature to be captured on the recipients own smartphone.

Reducing the transmission of Coronavirus

Martin Port, CEO and Founder of BigChange, hopes that the app will help to reduce the transmission of the Coronavirus, and allow his customers to continue to deliver essential services:

“To minimise the spread of COVID-19, staff making deliveries or undertaking essential service work need to maintain a safe distance from their customers.

"Sign on glass has become the norm for providing a proof of service or delivery but it involves handing the device to the recipient.

“Our No Touch Signature Capture feature addresses this problem and will help keep mobile workers and their customers safe.”

The mobile worker simply shares the signature capture link which the recipient can receive via email, WhatsApp, SMS or whatever app they use.

This allows sign off remotely and will also be useful generally where customers are not normally on-site, such as installations, deliveries and services work at unmanned or remote sites.

The No Touch App will be available from the third week in April 2020 when it will be added to the JobWatch mobile workforce management platform. To activate the function, users simply tick a menu option in the app settings.

Picture: BigChange, the Leeds-based mobile workforce management technology company, have produced a “no touch” app quickly in response to the COVID-19 lockdown measures.

Article written by Ella Tansley | Published 09 April 2020

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