The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

A Big Change In Gritting Services as Facilities Worker App Doubles Productivity

AA Salt gritting services has doubled the productivity of its operators with the introduction of the BigChange workforce management system.
14 April 2020 | Updated 16 April 2020
 

AA Salt used to spread their gritting service operators around by paper and phone – now the firm has doubled productivity with the introduction of a mobile workforce system from BigChange.

Operators equipped with rugged tablets use an App that synchronises in real-time with back-office management software as part of a solution for paperless working as they make their way around the property estates and carparks they service.

 

“As demand for our gritting service increased, we knew we had to automate more.”

– Ben Tanner

Sales & Operations Director, AA Salt

 

Doubled business

 

“When the Beast from the East hit the country in 2019 we had just started using BigChange. Without the system we would never have coped with the demand and BigChange has basically allowed us to double our business,” continued Ben Tanner.

 

Productivity

 

The productivity gains come from improved routing and job scheduling. As part of the system, AA Salt's fleet is also fitted with GPS tracking so gritting operations can be monitored 24/7. This, coupled with live status reports from gritting operators, has allowed the company to boost customer service.

With a fleet of 14 vehicles, AA Salt specialises in providing commercial gritting and snow clearing services to an area that now extends from the West Midlands to Gloucestershire.

 

Digital reporting

 

Ben Tanner concludes: "Through work optimisation and digital reporting we reckon we are saving five minutes per job and reducing driving time by a total of four hours each night.  From just 100 jobs a night we can now do up to 450.”

 

Picture: AA Salt gritting services has doubled the productivity of its operators with the introduction of the BigChange workforce management system.

 

Article written by Brian Shillibeer | Published 14 April 2020

Share



Related Articles

No Touch Signature Capture App Developed In Response To COVID-19

“No touch” signatures are to be captured in a new app, to eliminate the handling of mobile devices during deliveries or on-site service work. BigChange,...

 Read Full Article
BigChange Receives Investment from Great Hill Partners

Mobile workforce management company BigChange has raised £75 million of investment from Great Hill Partners. The software-as-a-service company, founded in 2013,...

 Read Full Article
It's The Uber For FM Staffing – Ezitracker Collaborates with Broadstone on Temp Staff App

With a plan to deliver a contingent workforce into the FM supply sector, workforce management software company Ezitracker has partnered with Broadstone, a tech...

 Read Full Article
The Most Important Words In The Workplace

New research has shown that business leaders who thank their staff get reduced staff turnover, improved staff retention and more successful talent acquisition. A study...

 Read Full Article
Getting Mobile With Transport for London

AGS Pest Control, a provider of FM services to Transport for London, has completed the implementation of a mobile workforce system from BigChange.  The system...

 Read Full Article
ThisWeekinFM Spotlight Interview - Ezitracker

Ezitracker offers a fast to deploy multi-device platform for managing workforces in any given industry. The company has the backing of the global HAS Technology Group...

 Read Full Article
Digitally Managed Workforces To Succeed In A Data Driven World

Yet to digitise your contract cleaning business? asks Christian Berenger - as technology is transforming the efficiency and effectiveness of the sector. All businesses...

 Read Full Article
Spotlight Interview | SafetyCulture

SafetyCulture is the operational heartbeat of working teams around the world. Its mobile-first operations platform, including iAuditor and EdApp, leverages the...

 Read Full Article
Field Service Workers – Managing the Challenges

Martin O'Neill from Klipboard summarises the biggest challenges faced by field service workers in 2021. Many field service businesses are turning to technology to...

 Read Full Article
What to Do When Your Employees Are Pinged by the NHS App

Explore the guidance on how employers should react if their staff members get "pinged" and asked to self-isolate by the NHS Test and Trace app. The...

 Read Full Article