OCS Wins Three-Year TFM Contract With Shaftesbury Capital

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24 October 2025

OCS has been appointed to deliver facilities management services across Shaftesbury Capital’s West End portfolio, including Soho, Carnaby and Seven Dials.

The contract is an expansion on an established 15-year partnership with Shaftesbury Capital, which saw OCS providing FM services at Covent Garden.

OCS will now deliver cleaning and engineering services across all of Shaftesbury Capital’s destinations, transferring 17 additional back-office and management employees into the portfolio. OCS will also bring a streamlined group of suppliers in-house.

Shaftesbury Capital’s total property portfolio under management is valued at £5.2 billion.

Claire Rumsey, Sector MD Destinations, OCS UK & Ireland, said: “We’re proud to celebrate this growth with a longstanding client - a testament to the exceptional work of our Covent Garden team, who consistently maintain this iconic London destination to the highest standards. We look forward to bringing the same level of quality and focus to new destinations across the portfolio.” 

A spokesperson from Shaftesbury Capital, said: "OCS has been a trusted partner for over 15 years, delivering high-quality services that enhance the experience of our portfolio. OCS has demonstrated its commitment to innovation, self-delivery and community investment aligning them to support us in managing our destinations across the West End. We look forward to continuous innovation and betterment through our strong relationship and seeing the positive impact this renewed and expanded partnership will bring."

Picture: a photograph showing some members of the OCS Covent Garden team in one of the market buildings at Covent Garden. Image Credit: OCS

Article written by Ella Tansley | Published 24 October 2025

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