Rapport Appoints New MD as Greg Mace Steps Down
Dirk Talsma is to be the new Managing Director at Rapport Guest Services when Greg Mace steps down at the end of July. Talsma attended one of Europe’s most...
Read Full ArticleRapport Guest Services has been named Runner Up in Sunday Times' UK’s 100 Best Large Companies to Work For 2021 List.
Having been placed 45th in last year’s Sunday Times UK’s Best Companies to Work For List, Rapport Guest Services jumped 43 places to come second in 2021.
The specialist company which provides corporate organisations with fully managed front and back of house guest services also topped the Business Services’ Sector Best Companies to Work For List, as well as coming third in London’s 75 Best Companies to Work For List.
Greg Mace, Founder & Managing Director of Rapport Guest Services said of the achievement: “Everyone at Rapport is incredibly humbled to have achieved such high positions in the Best Companies Lists. After the year we have had, I cannot think of a better way to acknowledge the exceptional work of our fantastic Rapport team since the start of the pandemic.
"As these three awards suggest, we have worked tirelessly to ensure our Rapport family feel supported, connected and positive about the future. Our people are at the heart of our business, and the culture at Rapport is second to none, and accolades like this serve to drive us on to continue to be one of the best companies to work for.”
Donna Catley, Chief People Officer, Compass Group UK & Ireland commented: “This is an outstanding achievement for Rapport. I am absolutely delighted that the Rapport team have achieved this accolade. It’s fantastic that the team has been recognised for their people focused approach. Despite the challenges the last year has presented, Rapport ensured all their teams were fully supported and have really excelled in their health and wellbeing provision. We are so proud to have Rapport as part of our wider company.”
Rapport stepped up its training and development during lockdown, delivering over 12,500 person-hours of training between March and December 2020. The award-winning company also renewed its focus on employee health and wellbeing, introducing a number of innovative initiatives including a dedicated nutrition advisor to support the team and growing its company choir, who collaborated on numerous remote projects and produced a unique original song called The Rainbow After the Storm.
This is the fourth Best Companies honour in the last year for the boutique guest services provider. In December 2020, Rapport was awarded the much sought-after Best Companies three-star status. It has also been recognised on The Caterer magazine’s "Top 30 Best Places to Work in Hospitality" list.
Picture: a photograph of the Rapport team celebrating their win
Article written by Ella Tansley | Published 01 June 2021
Dirk Talsma is to be the new Managing Director at Rapport Guest Services when Greg Mace steps down at the end of July. Talsma attended one of Europe’s most...
Read Full Article“Liv”, an AI-enabled “digital human”, is now part of Liverpool ONE shopping centre’s front-of-house customer service offering. As part of...
Read Full ArticleRapport, the boutique guest services provider, is celebrating after securing a place in the prestigious Sunday Times 100 Best Companies to Work For list. It is the only...
Read Full Article40 per cent of office workers say a negative corporate welcome is damaging to the brand of the companies they work for. A new industry report has analysed how...
Read Full ArticleThe Corporate Guest Services Awards will replace the Corporate Receptionist of the Year Award to reflect the expanding role of guest services in the corporate...
Read Full ArticleMorag Freathy, CEO of Compass Group UK & Ireland’s Business & Industry (B&I) sector, has been named sustainability Business Leader of the Year at the...
Read Full ArticleCompass Group UK & Ireland Customer Services Assistant Tiffany Underwood has been named its 2024 Be A Star “Legend”. Tiffany works at Chicksands...
Read Full ArticleCompass Group UK & Ireland has completed the deal to acquire the catering company, CH&CO. As part of the deal, catering brands Gather & Gather,...
Read Full ArticleCatering and hospitality company Levy UK + Ireland has extended its partnership with Sheffield United Football Club with a ten-year catering contract. Levy will...
Read Full ArticleCompass Group UK & Ireland has proposed to acquire the food business CH&CO. The deal is for an initial enterprise value of £475 million, with the...
Read Full Article