Rapport Appoints New MD as Greg Mace Steps Down
Dirk Talsma is to be the new Managing Director at Rapport Guest Services when Greg Mace steps down at the end of July. Talsma attended one of Europe’s most...
Read Full ArticleRapport Guest Services has been named Runner Up in Sunday Times' UK’s 100 Best Large Companies to Work For 2021 List.
Having been placed 45th in last year’s Sunday Times UK’s Best Companies to Work For List, Rapport Guest Services jumped 43 places to come second in 2021.
The specialist company which provides corporate organisations with fully managed front and back of house guest services also topped the Business Services’ Sector Best Companies to Work For List, as well as coming third in London’s 75 Best Companies to Work For List.
Greg Mace, Founder & Managing Director of Rapport Guest Services said of the achievement: “Everyone at Rapport is incredibly humbled to have achieved such high positions in the Best Companies Lists. After the year we have had, I cannot think of a better way to acknowledge the exceptional work of our fantastic Rapport team since the start of the pandemic.
"As these three awards suggest, we have worked tirelessly to ensure our Rapport family feel supported, connected and positive about the future. Our people are at the heart of our business, and the culture at Rapport is second to none, and accolades like this serve to drive us on to continue to be one of the best companies to work for.”
Donna Catley, Chief People Officer, Compass Group UK & Ireland commented: “This is an outstanding achievement for Rapport. I am absolutely delighted that the Rapport team have achieved this accolade. It’s fantastic that the team has been recognised for their people focused approach. Despite the challenges the last year has presented, Rapport ensured all their teams were fully supported and have really excelled in their health and wellbeing provision. We are so proud to have Rapport as part of our wider company.”
Rapport stepped up its training and development during lockdown, delivering over 12,500 person-hours of training between March and December 2020. The award-winning company also renewed its focus on employee health and wellbeing, introducing a number of innovative initiatives including a dedicated nutrition advisor to support the team and growing its company choir, who collaborated on numerous remote projects and produced a unique original song called The Rainbow After the Storm.
This is the fourth Best Companies honour in the last year for the boutique guest services provider. In December 2020, Rapport was awarded the much sought-after Best Companies three-star status. It has also been recognised on The Caterer magazine’s "Top 30 Best Places to Work in Hospitality" list.
Picture: a photograph of the Rapport team celebrating their win
Article written by Ella Tansley | Published 01 June 2021
Dirk Talsma is to be the new Managing Director at Rapport Guest Services when Greg Mace steps down at the end of July. Talsma attended one of Europe’s most...
Read Full Article“Liv”, an AI-enabled “digital human”, is now part of Liverpool ONE shopping centre’s front-of-house customer service offering. As part of...
Read Full ArticleRapport, the boutique guest services provider, is celebrating after securing a place in the prestigious Sunday Times 100 Best Companies to Work For list. It is the only...
Read Full Article40 per cent of office workers say a negative corporate welcome is damaging to the brand of the companies they work for. A new industry report has analysed how...
Read Full ArticleCompass Group UK & Ireland has completed the deal to acquire the catering company, CH&CO. As part of the deal, catering brands Gather & Gather,...
Read Full ArticleCatering and hospitality company Levy UK + Ireland has extended its partnership with Sheffield United Football Club with a ten-year catering contract. Levy will...
Read Full ArticleCompass Group UK & Ireland has proposed to acquire the food business CH&CO. The deal is for an initial enterprise value of £475 million, with the...
Read Full ArticleCarol Sommerville has joined Compass Group UK & Ireland as its new Chief People Officer. Carol joins from Watchfinder, a luxury pre-owned watch specialist...
Read Full ArticleThe Shrewsbury and Telford Hospital NHS Trust has opened the world’s first checkout-free store using Amazon’s Just Walk Out technology in a healthcare...
Read Full ArticleBennett Hay has won a three-year contract to supply reception services at the iconic Gherkin building, 30 St Mary Axe. Bennett Hay, who provides bespoke hospitality...
Read Full Article