Medirest Awarded Catering and FM Contract at Moorfields Eye Hospital

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21 July 2023

Medirest, part of Compass Group, has signed a three-year FM and catering contract with Moorfields Eye Hospital NHS Foundation Trust.

Over 100 staff members will transfer to Medirest, to deliver services including retail, patient catering, private patient catering, cleaning, vending and security. The retail offer will include a Wellspring Restaurant and a “Change Please” outlet, a social enterprise aiming to help homeless people through coffee sales.

Patient catering will also include the use of “Steamplicity”, where fresh and raw ingredients are cooked in under five minutes.

Medirest will also introduce the National Standards of Healthcare Cleanliness 2021 throughout the hospital estate, creating an Academy at Moorfields to trial new innovations and technology throughout the contract. Medirest will also be establishing a support services portal, to assist staff and hospital colleagues in reporting both job-related tasks and service requests.

Peter Foster, Head of Facilities Management at Moorfields said: “We are pleased to welcome Medirest as our new provider of cleaning, catering and security services. Our thorough procurement process required bidders to increase pay for all staff to the London Living Wage as a minimum, implement the National Standards of Cleanliness 2021 in full, provide a patient and retail catering service in line with the new national standards for healthcare food and drink and to make measurable social value commitments. We welcome their commitment to all of these initiatives and to innovate to ensure we achieve the best possible service for all our patients, visitors and staff, and I look very much forward to working with the Medirest team to deliver the new contract.” 

Picture: a photograph of the main entrance at Moorfields Eye Hospital. Image Credit: Compass Group UK & Ireland

Article written by Ella Tansley | Published 21 July 2023

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