The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Royal Surrey Hospital Awarded ‘Exemplar’ Site Status for Cleaning Standards

Royal Surrey Hospital Awarded ‘Exemplar’ Site Status for Cleaning Standards
05 December 2022
 

Medirest, the healthcare division of Compass Group, has been recognised for its early implementation of the 2021 National Standards for Cleaning at the Royal Surrey Hospital.

The hospital and Medirest were awarded “Exemplar” site status, acknowledging the delivery of “best-in-class service” and a recognition that they will share learnings and experiences to enable other trusts to follow suit. 

Medirest has worked in partnership with Royal Surrey since 1994 and in 2014 took on the delivery of extra services including cleaning and portering, with waste and pest control added in 2021.

Royal Surrey is the first hospital to receive the accreditation from NHS England for cleaning, acknowledging the smooth implementation of the 2021 Standards, including new innovations such as a first class a+ cleaning system and the introduction of a cleaning robot. 

 

Hospital Food Review Accreditation

 

Royal Surrey is also the first hospital to receive double Exemplar site accreditation, having been rewarded for catering earlier in 2022. This was for the response to the Hospital Food Review, including assessors taking a comprehensive look at Medirest’s Patient Dining offer, Steamplicity.

Introduced to the hospital in 2018, the Steamplicity concept has helped the hospital to reduce food waste and energy. The system provides a service where food is cooked at ward level, freeing up 141 meters square of space for beds and releasing over 30,000 hours of clinical team time annually.

Gary Mountjoy, Associate Director of Estates and Facilities at Royal Surrey Hospital, said: “A true, integrated partnership approach has allowed Medirest and our team to work side by side and achieve some forward-thinking examples of innovation over the years. From the cleaning robot to the introduction of the wellness garden, rolling out the Steamplicity catering system and the general support during the testing times of the pandemic – we have created and evolved a dynamic partnership that enables us to care for patients in the best way possible. I am very proud to be part of this work.”

Russell Blake, Managing Director, Compass Group UK & Ireland – Healthcare added: “Our ambition is to create integrated partnerships that work for the specific needs of our clients and their patients, visitors and staff. This is done through our Performance with Heart purpose - so we’re absolutely delighted to have our hard work at Royal Surrey acknowledged in this way. I am so pleased with our team’s achievements in creating brilliant cleaning and catering services, alongside an innovative offer.”

Picture: a photograph of some of the team at Royal Surrey Hospital. Image Credit: Medirest 

Article written by Ella Tansley | Published 05 December 2022

Share



Related Articles

Medirest Awarded Catering and FM Contract at Moorfields Eye Hospital

Medirest, part of Compass Group, has signed a three-year FM and catering contract with Moorfields Eye Hospital NHS Foundation Trust. Over 100 staff members will...

 Read Full Article
Royal Surrey County Hospital Awarded First NHS Exemplar Status for Portering Services

Royal Surrey County Hospital and its partner Medirest have been awarded the first NHS “Exemplar” status for outstanding portering services, which has only...

 Read Full Article
Compass Group Uses Cleaning Robots to Support NHS

Medirest, the healthcare division of Compass Group UK & Ireland, is introducing 12 brand new cleaning robots to support several NHS hospitals across the...

 Read Full Article
Compass Group Recognises The Critical Role Of Its Front Line Employees

Compass Group, the UK’s largest food and support services company, is announcing new measures to recognise the efforts of its colleagues and support its communities...

 Read Full Article
6/10 UK Hybrid Employees Work Longer Hours When Working From Home

Research from Compass Group shows that six in ten UK hybrid workers said they tend to work longer hours when working from home. The survey of 35,000 workers across 26...

 Read Full Article
Eurest Joins with University of Oxford to Study Lunch Choice Psychology

Contract caterer Eurest has partnered with the University of Oxford to examine whether workers can be influenced to buy sustainably based on the food choices of their...

 Read Full Article
Sodexo Hospital Team Wins Cleaning Award

The Sodexo cleaning team on one of the UK's busiest COVID wards has won an award from the Association of Healthcare Cleaning Professionals. The...

 Read Full Article
Birmingham Office Refit for Compass Group Companies 

Compass Group has invested in its Birmingham workspace for Eurest and 14forty employees, in a refurbishment focussed on wellbeing and nutrition. Employees at caterer...

 Read Full Article
Compass Group Prioritises Sustainable Eating Habits

Compass Group, the UK’s largest food and services provider, brought together several climate experts to discuss building a sustainable food system. As...

 Read Full Article
Eurest Awarded Royal Mail Contract

Eurest, the workplace division of Compass Group UK and Ireland, has been awarded a contract by Royal Mail to deliver services, including catering, across nearly...

 Read Full Article