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New Appointments in Facilities Management – September 2022

New Appointments in Facilities Management – September 2022
30 September 2022

Catch up on the latest new appointments in the world of FM, commercial real estate and the built environment, including appointments at Churchill Services, Corps Security and Q3.



Picture: a graphic showing headshots of Lynzie Wills, Ken Fissenden and Mark Hazelwood



Churchill Hires new Diversity & Inclusion Manager


Lynzie Wills has been appointed as Head of Wellbeing and Diversity & Inclusion at Churchill Services. Lynzie’s remit will include driving the D&I policies at Churchill, such as gaining menopause-friendly accreditation and providing more support to attracting over-50s into employment.

James Bradley, COO at Churchill Services, said: “We are putting ESG at the heart of everything we do and signing both covenants is an important step in our social support. We have demonstrated with the Armed Forces Covenant that signing is just the first step, and we’ll be looking for ways to maximise our support for care leavers and victims of domestic abuse. Lynzie will have a big part to play and we’re thrilled to welcome her to the team.”


Growth Spurs New Appointment at Q3 Services


Mark Hazelwood has been appointed as Managing Director of Q3’s new Integrated Facilities Management (IFM) business.

With Q3 mobilising another new IFM contract in September, the time is now right for Mark to spearhead the future development of this important element of Q3’s service proposition.

Commenting on his appointment, Mark said: “I am excited about this latest development at Q3. With my background in both FM Operations and IT, I feel well placed to blend the essential ingredients that make this unique type of IFM contract succeed – compliance, value, CSR and technology. Technology is the key element that will transform Integrated FM into Intelligent FM, making our service personalised and demand driven, not off-the-shelf.”


Corps Security Invests in New Appointments to Support New Contract Wins


Corps Security has appointed a new National Account Director and a new Operations Director to ensure efficient service delivery across Corps’s new significant contract wins following a period of significant growth.

Mark Taylor has been appointed to National Account Director at Corps, supporting major accounts including the portfolio for global commercial real estate services and investment firm CBRE. Mark brings over 20 years of extensive experience working at a senior level within international security companies and has been responsible for national accounts across corporate and retail environments.

In this new role, Mark brings additional support to the Corps national account team, providing flexibility to restructure in support of future growth, to focus on significant contract wins and engage with the supplier’s diverse requirements.

Mark Taylor said, “I’m delighted to join Corps Security and looking forward to meeting my colleagues and clients. My focus will be ensuring our relationships flourish and our accounts develop in line with our long-term strategy.”

This appointment coincides with an internal promotion for Ken Fissenden from National Account Manager to Operations Director. Ken will facilitate one of the largest client account wins in Corps’s history. His role will include reviewing how Corps can introduce their blended approach of people and tech to drive efficiencies in the client’s security provision. Corps carefully manages the number of officers required on larger contracts, in turn allowing money to be reinvested to support increased wages and encourage retention across the business.

With excellent experience in distribution, Ken’s role will ensure the smooth day-to-day operation for the new major contract, leading a team of managers and administrative staff to support the overall delivery for a client with substantial and exacting requirements. Ken will also be managing the smooth integration of TUPE’d staff from the previous supplier, into the Corps family.

Ken Fissenden said, “I’m excited to take on this new role supporting what is the largest client in Corps history. I’m confident that working together, we will be highly successful in the service.”

Managing Director at Corps Security, Paul Lotter said, “We’re delighted to welcome Mark Taylor to Corps Security and to have Ken Fissenden as operations director. We pride ourselves on building outstanding relationships with all our clients, part of which is investing in the right people who will see these relationships flourish.”


Atalian Servest Appoints Head of Sustainability & Social Value UK & Ireland and Diversity & Inclusion and Wellbeing Manager


Global facilities management provider Atalian Servest has appointed Laura Phillips as Head of Sustainability & Social Value UK & Ireland, and Liz Kelly has been promoted to the position of Diversity & Inclusion (D&I).

Laura Phillips will take a lead role in driving Atalian Servest’s sustainability and social value strategy, ensuring the global FM provider delivers a long-term, positive impact for local communities, the environment and other stakeholders.

Laura has previously worked with Incentive Group, which was recently acquired by Atalian Servest, for over 15 years. She has extensive experience in people management and overseeing health and safety, compliance and environmental strategy.

Liz Kelly, Atalian Servest’s previous Senior Human Resources Advisor has been promoted to Diversity & Inclusion (D&I) and Wellbeing Manager. In addition to being responsible for its strategic direction, she will work across the group to drive engagement, develop new initiatives and key messaging across all areas of the business. Atalian Servest’s D&I platform CHROMA will also be headed up by Kelly who will shape future strategy.

Liz has extensive experience in launching and delivering programmes to ensure workforces are future-fit and is passionate about creating a culture which provides a platform for all colleagues to deliver their full potential, while truly being themselves.

Laura Phillips, Head of Sustainability & Social Value UK & Ireland “ESG is part of every board room agenda. For Atalian Servest it doesn’t just stop there though. The business is agile and is able to implement new initiatives and adapt quickly. We will continue to push boundaries to build better and deliver better for communities, colleagues, and our planet. I’m proud to be joining such a forward-looking company with a commitment to doing the right thing today and tomorrow, with the resources to realise these ambitions.”

Liz Kelly, Diversity & Inclusion and Wellbeing Manger said: “I’m fully committed to enhancing Atalian Servest’s D&I and wellbeing initiatives so it becomes woven into the fabric of everything we do. Each and every colleague should feel valued, respected and supported. So much good work has been achieved to date with our award winning D&I platform CHROMA and our ‘Get Atalian Servest Talking’ wellbeing and mental health initiatives. I’m so pleased have been appointed to this position to be able to take this forward to the next level.”


Senior Moves Announced at BaxterStorey


BaxterStorey has announced some senior leadership moves as it looks to expand its regional presence.

Sarah Miller, Managing Director for BaxterStorey London, will be moving to lead and grow its South region, following the departure of Mack Allan. Mack, who has been in the business for 22 years, has decided to explore new opportunities and, as such, Sarah will be returning to the region after seven years in London.

As one of the businesses’ most experienced managing directors, Sarah’s move from London will give impetus to the South region’s growth and development strategy. For the remainder of 2022 and into 2023, Sarah’s focus will be to continue ensuring its clients receive BaxterStorey’s creative and exciting approach to workplace hospitality alongside expanding the regional business.

BaxterStorey has also announced the appointment of Ian Thomas, current Chief Executive Officer of BM – which sits alongside BaxterStorey within the WSH group portfolio – to take on the role of Managing Director for the capital. Having spent the last six years at the helm of BM, Ian’s focus on people, learning and development and exceptional food will ensure the London business continues to thrive, adapt and expand.

Ronan Harte, CEO of BaxterStorey, said: “Being open to change and adapting to the current climate is crucial to our success and the fact that we can create opportunities such as these to others within the WSH portfolio demonstrates the value of businesses joining the group.

“Mack joined BaxterStorey as a Group Manager and has successfully progressed through various leadership roles across the UK, supporting our regional development. We hugely value Mack’s hard work and commitment for over two decades and wish him all the best in his future endeavours.

“As we focus on the remainder of 2022 and into 2023, we look forward to both Sarah and Ian starting their new roles on 1 October.”

Picture: a photograph of two people shaking hands. Image Credit: Pexels

Article written by Ella Tansley | Published 30 September 2022


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