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Rachel Nolan Appointed as Operations Manager at Portico

Rachel Nolan Appointed as Operations Manager at Portico
29 June 2022

Rachel Nolan has joined Portico, the tailored guest services provider.

As operations manager, Rachel will help on-site teams to grow and develop, as well as support Portico’s guest services teams to deliver the best guest experience.

Nolan brings years of experience in guest services having previously worked in corporate luxury reception services for organisations including Taj Hotels London and Rubens at the Palace.

Most recently she also gained experience as client services manager for Acuity Services. Rachel also has a degree in Business and Hospitality Management, and qualifications in Digital Marketing and IOSH Managing Safely certification.

Rachel commented: “I absolutely love Portico’s values. As a business it clearly prioritises its employees, and I believe this is so important. Helping our people to learn and grow in themselves and their work life is something I really value in my workplace. It’s still early days, but I am really enjoying learning how Portico works and I’m excited to meet more of the team and see how we can deliver the best possible experience for our clients.”

Hanna Barrett, Director of Operations at Portico, added: “We are really pleased to be welcoming Rachel to the Portico team. Her industry expertise and appreciation of our values will make her an incredibly valuable addition. We’re excited to see Rachel take on the management of the on-site teams and now, as the world returns to normal, use her knowledge and experience to deliver quality service standards and help us progress on this path to excellence.”

Picture: a photograph of Rachel Nolan. Image Credit: Portico

Article written by Ella Tansley | Published 29 June 2022


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