2025 IWFM Impact Awards Winners Announced

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10 October 2025

Twenty-two winners have been named at the 25th edition of The Institute of Workplace and Facilities Management Awards 2025.

Awards were presented for customer service, EDI initiatives, client/provider collaboration, and positive climate action.

In his opening remarks, newly elected IWFM Chair Andrew Hulbert said: “The work we do matters. The work we do drives value – value that changes lives and communities... Everyone in this room feels that. We live it every day. And if all those countless industries that we operate in are going to thrive in the future, then we are the people who will make it possible.”

Chair of Judges Mark Griffiths paid tribute to his judging panel colleagues as he handed over the role to his Deputy, Sarah Hodge. Sarah is succeeded as Deputy Chair of Judges by Stephanie Welch. Sarah said: “I’ve been involved in the IWFM Impact Awards since their inception and thrilled to be stepping into the role of Chair of Judges. I am passionate about the impact FM can have in organisations and ardent about the role this accessible and brilliant profession can play in supporting wider social mobility. I am determined to ensure these Awards continue to celebrate excellence, showcase impact and shine a light on workplace and FM as an amazing career – whatever the starting point.”

 

The 2025 IWFM Impact Awards Winners List

 

1. Workplace Experience: Office/Corporate Environment – My Lakeside Platform – Engage, Avison Young UK

2. Workplace Experience: Non-office or Corporate Environment – Integrated CAFM helps keep saving lives – London Fire Brigade and Bellrock Group3. Positive Climate Action – Driving sustainability in Soft FM on the UK Defence Training Estate, Landmarc Support Services

4. Positive Climate Action: Towards Net Zero – Pioneering a sustainable future: groundbreaking Net-Zero partnership, Standard Chartered Bank and JLL

5. Excellence in Customer Experience – Supporting Prison Capacity, Gov Facility Services

6. Change Management – Company merger, changing culture, transforming productivity, YorPower

7. Social Value – Recirculate Project, Equans UK & Ireland

8. Equity, Diversity and Inclusion Initiative – Tomorrow Meets Today

9. People Development and Talent Retention – Civil Service Property Fast Stream, Office of

Government Property (Cabinet Office)

10. Best Client/Provider Collaboration – Paddington Square, Principle Cleaning Services and Knight Frank

11. Best Multi-Party Collaboration – Collaborating for family-friendly facilities for the City, Cushman & Wakefield, Exeter City Council, Little Exeter, Guildhall Shopping Centre

12. Wellbeing – Mears Men Network, Mears Facilities Management

13. Product or Service Development – Redeveloping cleaning for inclusive workplaces: Return to Office Mission, JPC by Samsic and Knight Frank Promise

14. Technology – H2O, HubStar

15. Best SME/Start-up Led Innovation – Analytics as a service for the built environment, Datore

16. Team of the Year: Public or Third Sector – Facilities Management Team, Historic England

17. Team of the Year: Private Sector – Capital Group Team, Principle Cleaning Services

18. IWFM Armed Forces Veteran in FM – Stephen Douglas, JPC by Samsic

19. IWFM Newcomer of the Year – Thomas Maddock, Gower College Swansea

20. IWFM Manager of the Year – Anthony Atkinson, CBRE

21. IWFM Leader of the Year – Theresa Bell, Arcus FM

22. IWFM Everyday Excellence – Christine Bingham, Sodexo

 

Picture: a photograph from the awards ceremony, showing the winners on stage. Image Credit: Carmen Valino

Article written by Ella Tansley | Published 10 October 2025

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