2024 IWFM Impact Awards Winners Announced 

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15 October 2024

19 winners out of 95 finalists were recognised in the 2024 IWFM Impact Awards at JW Marriott Grosvenor House London.

The night also marked the announcement of the Deborah Rowland Scholarship’s inaugural awardees, TJ Robinson and Paige Watts, presented by the prize’s namesake.

Hosted by Stephen Mangan, around 900 attendees met to network and celebrate the FM profession’s work, and the outstanding professionals who push the sector forward.

Reflecting on the Awards, IWFM CEO Linda Hausmanis said: “It’s an absolute pleasure to reflect on this year's Impact Awards. With nearly a thousand attendees, we were thrilled to celebrate excellence across our profession. This year, we had 19 categories and 95 outstanding finalists, each representing the best of what our field has to offer.

“As we’ve reviewed the finalists, several key themes have emerged that truly reflect the heart of our profession. Whether it's the crucial role of workplace and facilities management in benefiting both people and buildings, the power of innovation in driving organisational change, or the focus on making a positive social impact—both within and beyond our organisations—the common thread tying it all together is dynamism. It’s about seizing the initiative and delivering excellence across the broad remit of our profession.

“I was delighted to see some of our sector’s brightest talent there, including our inaugural Deborah Rowland Scholarship awardees. I’d like to extend my warmest congratulations to TJ and Paige as they begin their exciting journeys, and I wish them the very best as they progress from here.

“I would like to express my heartfelt thanks to all our attendees, sponsors, winners, and the incredible teams who have made this evening such a success. We’ve celebrated many achievements tonight, and I look forward to another year of progress and innovation in our field.

“Here’s to continued excellence and growth.”

 

The Winners 2024

 

Workplace Experience: Office/Corporate Environment 

Sponsored by Iron Mountain 

Winner: AI-powered insights: our holistic workplace experience game-changer, Audiem and NatWest Group

 

Workplace Experience: Non-office/Corporate Environment                  

Winner: Project Alchemy, The Glenmorangie Company

 

Positive Climate Action                  

Winner: Jones FM & Chiswick Park Enjoy Work

Highly commended: BMS Centralisation & Optimisation, Mitie & DWP

 

Positive Climate Action – Towards Net Zero       

Sponsored by CEF    

Winner: Decarbonising Essex. A step closer to reaching Net Zero Carbon Emissions, Mitie

 

Social Value 

Sponsored by Waste to Wonder Worldwide 

Winner: Period Dignity Campaign, TOTM & Teesside University

Highly commended: CRED Programme, Amey

 

Excellence in Customer Experience                     

Winner: Streamlining Customer Experience with Integrated Insight and Feedback, JPC by Samsic

 

Equity, Diversity and Inclusion Initiative  

Sponsored by Equans           

Winner: Inclusive Design Initiative, Claremont Group Interiors

 

Change Management                      

Winner: Project Libra, Lloyds Banking Group

Highly commended: Pareto FM & Horiba Mira

 

People Development and Talent Retention          

Sponsored by Moston           

Winner: Women in Leadership Programme, Equans

 

Wellbeing      

Sponsored by Waste to Wonder Worldwide 

Winner: Project Alchemy, The Glenmorangie Company

Highly commended: Hidden Workers initiative, LGIM & FM Partners

 

Product or Service Development              

Winner: Dynamic Workplace, Bidvest Noonan

 

Technology  

Sponsored by Jones FM       

Winner: Extended Reality (XR) - Augmented Reality Maintenance Management (ARMM), Kai Shing Management Services - International Commerce Centre

Collaboration           

Winner: An FM collaboration, Equans UK & Ireland & Manchester City Council

 

Best SME Led Innovation   

Sponsored by Waste to Wonder Worldwide 

Winner: Hauling the sector into the 21st century, DMA Group & BiO®

 

Team of the Year: Public or Third Sector 

Sponsored by Tork    

Winner: Education FM Team, Barry Turner and Son

Highly commended: St. Vincent’s University Hospital Team, Bidvest Noonan

 

Team of the Year: Private Sector   

Sponsored by PTSG 

Winner: Ops Team, Sewell Facilities Management (part of the Sewell Group)

Highly commended: Customer Experience Team, GPE

 

IWFM Newcomer of the Year          

Sponsored by 14 Forty          

Winner: Brooke Whitman, CBRE

 

IWFM Manager of the Year 

Sponsored by Thomson FM  

Winner: Michael Ajewole, JPC by Samsic

 

Frontline Heroes      

Sponsored by Kier Places     

Winner: King’s Cross Security Team, Bidvest Noonan

 

The Deborah Rowland Scholarship

 

Winners: TJ Robinson, Paige Watts

 

Picture: a photograph from the awards ceremony showing the stage. Image Credit: IWFM

Article written by Ella Tansley | Published 15 October 2024

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