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IWFM Impact Awards 2021 Winners Revealed

IWFM Impact Awards 2021 Winners Revealed
12 October 2021

FM’s contribution was celebrated at the annual IWFM Impact Awards 2021 in-person, for the first time since 2019.

Healthcare, wellbeing and sustainability dominated the winner's list at London’s JW Marriott Grosvenor House, where 15 winners were honoured.

In a ceremony hosted by comedian and TV regular Mark Watson, 63 finalists vied for the hotly competed categories with the winners reflecting the fundamental contribution that the workplace and facilities sector is making to contemporary challenges at every level, from frontline care to smart innovation.

New IWFM Chair Mark Whittaker, in his first formal engagement since assuming the role on 1 October, paid tribute to outgoing Chair of Judges Julie Kortens, stepping down after two years in the role, and welcomed her successor, David Sharp.

Mark said: ‘The role of Chair of Judges is a crucial ambassadorial role for the Institute and its many demands require significant commitment. We are indebted to Julie for her outstanding service to our profession, in particular her role in safeguarding the robust standards of judging and ensuring that the IWFM Awards continues to be recognised as the gold standard within the industry. I also want to extend a very warm welcome to David Sharp, who will succeed Julie as Chair. A fellow of the Institute and long-standing lead judge, I know that David’s passionate advocacy for our profession will serve us well.’

David Sharp, CEO of International Workplace, said of his appointment: ‘I look forward with huge excitement to helping the IWFM Impact Awards continue to shine a light on the core contribution that workplace and facilities professionals make to our economy at every level today, from front line care to sustainable innovation.’


IWFM Impact Awards 2021 Winners List


The evening’s winners in full were:


Workplace Experience: Office / Corporate Environment  

Workplace Experience Programme, Sodexo and AstraZeneca Partnership


Workplace Experience: Non-office / Corporate Environment  

Village, Sodexo


Positive Climate Action

Sponsored by: NG Bailey

Plan Zero, Mitie


Social Value

Sponsored by: 14forty

Jointforces, ISS Facility Services UK



Sponsored by: Thomson FM

Sodexo Counselling Service supports frontline wellbeing


Diversity Initiative

Sponsored by: PRS

The Atalian Servest Diversity Initiative



Sponsored by: Kier Places

Permanent Joint Operating Bases, Infrastructure Service Provider (PJOB ISP) Cyprus, Gibraltar, Falkland Island and Ascension Islands, Mitie


Product or Service Development

Sponsored by: Ascot Services

Paper Round partners with Vegware to launch a large-scale commercial compostables service



Sponsored by: EMCOR UK

ISS ServicePoint - a technology solution for better patient care


Team of the Year: Private Sector

Sponsored by: PTSG

Entertainment Team, Emaar Facilities Management


Team of the Year: Non-private Sector

Sponsored by: PTSG

Royal Derby Hospital Portering Team, ISS Facility Services UK


Newcomer of the Year  

Alex Ballintine, Operations Manager, Mears Facilities Management


Account Manager of the Year  

Moses Ayoola, Business Director (Hard and Soft FM), Sodexo & Queen's Hospital, Romford


Frontline Heroes (Organisation Award)  

Merseyside team, VINCI Facilities


Frontline Hero (Individual Award)

Sponsored by: ISS UK

Lucy MacNeill, a true community hero and inspiration within the FM industry


Picture: a photograph taken at the event, showing the stage and tables. Photo credit: IWFM Chair, Mark Whittaker

Article written by Ella Tansley | Published 12 October 2021


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