Amulet Extends Partnership With Rail Operator c2c

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27 March 2025

Amulet has signed an extended security services contract with rail operator Trenitalia c2c.

The five-year contract will see Amulet continue to provide a full security service provision across c2c’s stations Owned by Trenitalia, c2c operates services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex.

Amulet and c2c’s relationship began in 2011, managing passenger safety and experience. The collaboration was named at the 2019 PFM Awards, winning in the Partners in Expert Services – Public Sector category.

Social value was an important part of the decision to extend the contract. The Amulet and c2c teams have raised thousands of pounds through various joint fundraising efforts, supporting charities such as Craig Tyler Trust, Samaritans and Railway Children. Local recruitment has resulted in an annual social value contribution exceeding £5 million.

Rob Mullen, c2c Managing Director, said: “Our partnership with Amulet and the work we have done together is something that we are very proud of at c2c. So, to confirm this new contract and commitment for the next five years is excellent news for our customers, colleagues and local communities.

“I look forward to deepening our already close working ties and to tackling the challenges that the next five years will bring together, with a security service that our customers and colleagues know and trust,” he added.

Kieran Mackie, Managing Director at Amulet, said: “Our partnership with c2c is a blueprint for what successful collaboration looks like. We’ve achieved so much together beyond what you would expect in a typical security contract.

“Everyone at Amulet is delighted that we’ll continue this partnership, and we can’t wait to widen the scope of our support to foster safe and welcoming environments across c2c stations and strengthen our community impact.”

Picture: a photograph showing a person standing near a railway ticket barrier, facing away from the camera. The person is swearing a c2c and Amulet branded hi-vs jacket. Image Credit: Amulet

Article written by Ella Tansley | Published 27 March 2025

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