The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Free School Meals Contractor Accused of Profiteering 

Free School Meals Contractor Accused of Profiteering 
12 January 2021 | Updated 14 January 2021

Chartwells, the education catering arm of Compass Group, has been hit with accusations of profiteering after images of free school meals packages have been shared on social media.

Shared on Twitter on Monday evening (11 Jan 2021), a parent has described the school meal provision as “utterly shameful profiteering”. 

The tweet shows a photograph of the meal allegedly provided by Chartwells, alongside what the user considers to be a true representation of £30 of food. The Department for Education has tweeted that they are looking into the matter.

The food parcels are to replace the usual £30 vouchers given to parents, to last for ten days.

Footballer and campaigner Marcus Rashford, who originally spearheaded the free school meals campaign during school closures, has also questioned the value of the food packages provided, tweeting: “If families are entitled to £30 worth of food, why is there [sic] delivery only equating to just over £5?! 1 child or 3, this what they are receiving? Unacceptable”.


"The Quantity Has Fallen Short in This Instance"


ThisWeekinFM has reached out to Compass Group for comment, and a spokesperson has confirmed that where food parcels have not met their "usual high standards", refunds will be given.

They also will be contacting every school to understand where any shortages may have occurred. Additionally, from Monday 15 January, Chartwells will be ensuring that packages reflect the additional £3.50 funding allocation communicated by the government, and that "every penny goes into the provision of the food".

The following statement was provided:

"We have had time to investigate the picture circulated on Twitter. For clarity this shows five days of free school lunches (not ten days) and the charge for food, packing and distribution was actually £10.50 and not £30 as suggested. However, in our efforts to provide thousands of food parcels a week at extremely short notice we are very sorry the quantity has fallen short in this instance.

"Our ten-day hampers typically include a wide variety of nutritious food items to support the provision of lunches for children*

"We are further enhancing our food parcels following the Department for Education’s additional allowance of £3.50 per week per child in line with nutritional guidelines, in addition, we welcome the DofE procurement notice for schools issued today."

The spokesperson also noted that "not all images circulating on digital media are related to Chartwells"


Marcus Rashford Child Poverty Task Force


Chartwells is the world’s largest food contract service company, and has over 10,000 employees working in more than 3,000 schools.

It’s also a member of the Marcus Rashford Child Poverty task force, and it sent out 9,000 hampers of food during school holidays, for those entitled to free school meals. 

Compass Group reported a “return to profitability” in Q4 of 2020, after £4.6 billion of turnover was lost compared to 2019, with operating profit is a third of what it was the year before, according to the Foodservice Equipment Journal.


Formal Apology from Compass Group Boss


MD of Compass Group UK, Robin Mills, issued an official statement apologising for the mistake on Thursday 14 January, in which he admitted that “the quality and quantity” of the produce in the images on Twitter fell short of their usual standards.


Picture: a photograph showing some lunchboxes, with clingfilmed wraps and tomatoes inside

Article written by Ella Tansley | Published 12 January 2021


Related Articles

Chartwells Boss Apologises For Free School Meal Mistake

The Managing Director of Compass Group has apologised for the lack of quality in the free school meals provided by its catering company Chartwells this...

 Read Full Article
Chartwells Launches Partnership with Dame Kelly Holmes Trust

Chartwells, Compass Group UK & Ireland’s specialist provider of catering to the education sector, has announced a charity partnership with the Dame Kelly Holmes...

 Read Full Article
FM Groups Lift Community Spirits at Christmas

The festive period this year brings different obstacles for many people up and down the British Isles – despite the struggle for business to adapt in...

 Read Full Article
The Black Tie Charity Boxing Dinner – in Aid of DEBRA UK

  Due to the huge success of our last Black Tie Charity Boxing Dinner, which saw almost 300 people attend and thousands raised for Charity, ThisWeekinFM is doing...

 Read Full Article
The Black Tie Charity Boxing Dinner – in Aid of Boxing Futures

Due to the huge success of our last Black Tie Charity Boxing Dinner, which saw almost 300 people attend and thousands raised for Charity, ThisWeekinFM is doing it all...

 Read Full Article
Five Cleaning Tips to Make Your Workplace COVID-Secure

As the government changes its advice to “work from home if you can” amidst a national increase in coronavirus cases, good hygiene in the workplace has never...

 Read Full Article
Stand Up for Food Month – Tackling Food Waste in the Commercial Sector

Stand up for Food Month is an awareness campaign bringing attention and reduction to the £3 billion of food thrown away at hospitality and foodservice outlets....

 Read Full Article
Cleanology Raises Awareness of Hygiene Poverty for National Hygiene Week

A commercial cleaning and FM company is working with The Hygiene Bank to raise awareness about hygiene poverty for National Hygiene Week. With many of the 14 million...

 Read Full Article
Compass Group Joins List of Firms Not Claiming Furlough Bonus

Compass Group, the UK’s largest food and support services company, has confirmed that it will not be taking up Job Retention Bonuses for any of its...

 Read Full Article
Compass Group Signs up to the Race at Work Charter

Compass Group UK & Ireland has signed up to the Race at Work Charter, in partnership with Business in the Community (BITC). The initiative has been designed...

 Read Full Article