New Appointments in Facilities Management – September 2025

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23 September 2025

Take a look at the latest new appointments in FM, commercial real estate and the built environment.

 

Picture: a graphic showing the headshots of Nichola Gofford, Nick Platt and Stuart Cameron.

 

DMA Group Strengthens Customer Care

 

Hard facilities maintenance service provider DMA Group has strengthened its focus on customer care with the appointment of customer experience manager, Nichola (Nic) Gofford. A new role for the business, Nic is responsible for overseeing the customer journey and ensuring great relationships between all parties, essential for DMA’s continued growth.

Wendy Bennett, Chief Operating Officer for Maintenance and Nic’s line manager, said: “As part of our commitment to delivering the highest standards of customer service, we recognised the importance of bringing in a dedicated specialist. We are delighted to welcome Nic as our new customer experience manager. Her warmth, personality, drive and determination are the qualities we need at this important time in our history.”

Nic comes with a wealth of experience, having previously headed-up the customer service team for packaging and containers manufacturer v-Q-tec, a position she held for over eight years, overseeing customer relations with global pharmaceutical companies, freight providers and airlines.

In her new role, Nic is responsible for enhancing DMA’s customer experience team, providing an opportunity to make an impact at what is a particularly exciting time for the Group. Having undergone a market-leading digital transformation, and with plans to launch its multi award-winning BiO® maintenance management platform as a SaaS solution next year, DMA is on-track for continued growth in 2026 and beyond.

“While this is my first time working in the facilities management sector,” said Nic, “my background has provided me with lots of transferable skills. I love dealing with different people and scenarios, something I’m already getting lots of exposure to at DMA – no two projects are the same. Crucially, I’m well-versed in creating a great customer experience, and reinforcing what needs to happen every day to make it happen, from the office right through to our engineers and service partners on the ground.

“My mantra is progress before perfection – speed isn’t always the most important outcome, but more about the journey we go on together. I’m passionate about helping develop people to be the best they can be, giving them transferable skills for their own success.”

Wendy concluded: “By placing the right people in the right roles, we are building a business that is ready to expand both efficiently and effectively, while staying true to our vision of responsible and sustainable growth.”

 

Nick Platt Joins Cleanology as Chief Growth Officer to Lead New Expansion Phase

 

Multi-award-winning office and commercial cleaning company Cleanology has appointed accomplished executive Nick Platt as Chief Growth Officer.

Nick has been headhunted to spearhead the growth strategy and ensure Cleanology reaches a number of ambitious targets across the UK and Ireland.

With a proven track record at scaling businesses and heading up high-performing commercial teams, Nick’s wealth of experience further strengthens Cleanology’s Senior Leadership Team.

The new recruit is also expected to play a prominent role as Cleanology deepens customer engagement and enhances its standing as a sustainability-driven leader.

His distinguished CV includes senior leadership roles at several leading brands such as Rentokil Initial and SPIE.

Nick said: “Joining Cleanology at such a pivotal time in its growth journey is incredibly exciting. The team has built a strong foundation and I’m looking forward to helping take the business to the next level”.

Cleanology Co-Founder Dominic Ponniah described the new appointment as ‘a true heavyweight signing’ adding: “Nick’s energy, expertise and focus on results will help us achieve our next phase of growth. We are thrilled to have him on board".

In March multi-award winning Cleanology rebranded in a bold and exciting live launch marked by the projection of its vibrant new logo against iconic London landmarks, including Tower Bridge. The dramatic unveiling came at a pivotal moment for the company as it entered its 25^th year of trading with a record-breaking £2m of new contracts being mobilised the same month.

Cleanology’s much-heralded annual fundraiser for The Hygiene Bank has established itself as a ‘must attend’ event - attracting almost 200 guests each year - and raising an incredible £117,000 in its first four years. This year’s fundraiser for the charity, that aims to eliminate ‘hygiene poverty’, is being held on October 9 at 113 Chancery Lane, the Grade II listed home to the Law Society, in the heart of legal London.

 

GSH Group Welcomes Stuart Cameron as Group Director of Operations

 

GSH Group, globally-recognized Integrated Facilities Management provider, has announced that Stuart Cameron will be joining as Group Director of Operations. Based in Scotland, Stuart will be working with GSH’s global business units to streamline and enhance their operations and service delivery. With over 20 years of experience, Stuart brings extensive firsthand knowledge in operating FM accounts and portfolios with a focus on his core competencies in engineering and accounting.

Stuart started his career with the Ford Motor Company where he spent four years working in various roles in Ford locations across the UK and Europe. In 2003, Stuart came to work with GSH as an operations specialist supporting former GSH UK clients like Hewlett Packard, IKEA, and NAGE/CYBG. During his 12-year tenure with GSH, he advanced through a series of roles including Contract Manager, Commercial Manager, Key Account Manager, Key Account Director, and finally Director of Operations Europe.

In 2015, Stuart transitioned from GSH to ISS, where he spent a decade honing his skills in operational leadership. While at ISS, he served as Director of Operations of United Kingdom and Ireland, and for Portfolio Accounts. However, as events in life often come full circle, GSH and Stuart reconnected in 2025 whereupon Stuart accepted his new role as Group Director of Operations.

GSH welcomes Stuart’s arrival to the team and is confident in his ability to instill positive impacts on the business moving forward.

 

Atlas Announces Managing Director to Head Up Education Sector Business 

 

Atlas FM has announced the appointment of Donna Constance as the Managing Director of Atlas Education, a dedicated business unit focused exclusively on the UK education sector.

Atlas Education is a national business employing over 2,500 people across the UK. It is already recognised as a sector specialist in providing cleaning and support services to schools, colleges and universities. Under Donna’s leadership, Atlas Education is set to strengthen its position as the go-to partner for schools that want long-term stability, transparency, and a true partnership culture.

Donna’s journey within education began straight after high school when at just 16 she became a school cleaner. Over the years, she has risen through the ranks of Atlas with a career shaped by empathy, integrity and a deep understanding of the environments where children learn and grow.

Speaking about her appointment, Donna said: “I never set out to become a Managing Director, but I’ve always believed in Atlas’ purpose and values, and the impact our work has on young people. I would do this job without the title because I’m passionate about making sure every school we serve receives honest, transparent and specialist support. Bringing our talented people together into one powerful unit is incredibly exciting, because the environments we create directly affect children’s ability to learn and their wellbeing.”

Donna and her team have been embedding sustainability into their operating model, including buying equipment that reduces water and energy usage, and presenting how Atlas can directly reduce clients’ Scope 3 carbon emissions. Atlas Education is determined to put the health of children and their communities at the heart of every decision.

The new internal Atlas Academy will further support this mission, providing group training, one-to-one support, “show and tell” sessions, and specialist safeguarding modules. This ensures every employee is equipped not only to deliver excellent cleaning but also to understand the unique needs of the education environment.

Ed Bolton, Managing Director of Atlas Cleaning, commented: “Donna has made a fantastic impact in her first months leading Atlas Education. It’s been inspiring to see her bring energy, passion and clarity to the role, and equally rewarding to see the team rally around her vision. With Donna at the helm, Atlas Education is building something truly special – a business that combines expertise with integrity, and one that is already showing real momentum and success.”

Donna added: “We are building long-term partnerships based on trust, honesty and high performance. I’m excited to work with school leaders who share our belief that they deserve more than a standard service but a dedicated partner that cares.”

 

UAP Welcomes Simon Monks as New Group Sales & Marketing Director 

 

UAP Ltd, the Manchester-based door hardware specialist, is welcoming industry expert Simon Monks as its new Group Sales & Marketing Director. 

Monks joins UAP with almost two decades’ experience in the door and fenestration industry, including spearheading sales and marketing strategies. He has previously risen through the ranks at different hardware companies, moving from sales to the C-suite. He has spent ten years in directorship positions — seven as Managing Director — with experience in fenestration markets both in the UK and overseas.  

On his appointment, Simon Monks, Group Sales & Marketing Director at UAP, said: “I was drawn to UAP because of its ambition,growth plans, and reputation for innovation, with products like the Armasmart and Kinetica ranges driving progress in the industry. In such an exciting time for the business group, I can’t wait to get stuck into shaping its future alongside the stellar team.” 

UAP Limited, established in 1996, has become a leading UK door hardware supplier. Its products range from fire-rated hardware to locking systems and door and window security that drives progress in the hardware industry. The company designs door hardware solutions around customer needs, equipping them to navigate the ever-changing fire and security landscape. Monks’ appointment comes amid UAP’s recent acquisition by Allegion plc, a leading global security products and solutions provider, through one of its subsidiaries.  

Steve Cox, Managing Director of UAP, said: “Simon has joined us at an integral stage of our growth journey. His market knowledge and industry standing are exceptional, and his leadership and customer skills are key additions to our team.  

“Simon’s insights will be fundamental as we consolidate our UK plans, including targeting repair markets, and expand into international markets that are new to us.” 

 

SRE Strengthens Leadership Team With Senior Promotions

Sustainability consultancy SRE has announced a portfolio of senior promotions as part of its continued growth and commitment to delivering innovative sustainability solutions across the built environment.

Lamya Salem has been promoted to sustainability director. A qualified architect and Harvard-trained sustainability specialist, Salem brings over 22 years’ experience in architecture, project management and environmental strategy. She is certified across multiple global frameworks including BREEAM, LEED, WELL, Fitwel, GSAS and NABERS, and has delivered projects ranging from high-rise commercial towers and large-scale industrial facilities to transport infrastructure and data centres across the UK, Europe and the Middle East. Salem is driving SRE’s sustainability offering, supporting clients to advance decarbonisation, resilience and regenerative design strategies.

Nikita Pevnev has been promoted to building physics director. A chartered engineer with more than two decades’ experience in sustainable design and environmental performance, Pevnev specialises in thermal modelling, daylight optimisation, operational energy assessments and net zero strategies. He holds a master’s degree in sustainability and design from the University of East London and has extensive international experience spanning architecture and engineering. Pevnev heads up SRE’s building physics division, integrating passive design and climate-responsive strategies into multidisciplinary projects to support clients achieve ambitious environmental performance targets.

In addition to these director level promotions, Jean Dib and Manas Bane have both been promoted to senior building physics consultant. These promotions strengthen SRE’s technical capabilities and expand the firm’s capacity to deliver advanced modelling and performance analysis on a growing portfolio of projects.

Speaking on the promotions, Anna Maclean, CEO and co-founder at SRE, said: “These promotions reflect not only the outstanding contributions of Lamya, Nikita, Jean and Manas, but also the strong growth we are experiencing as a business. Strengthening our leadership team allows us to continue pushing boundaries in sustainability and building performance, supporting clients to deliver innovative, resilient and future-proofed developments.”

Coinciding with World Green Building Week, these promotions underline SRE’s dedication to advancing environmental performance and leadership in sustainable design.

SRE continues to expand its multidisciplinary offer of over 80 service lines, working with leading developers, architects and contractors across the UK and abroad to deliver projects that set new benchmarks in environmental design and building performance.

 

Waterman Strengthens Building Services Team in the North With Key Leeds Hire

We are delighted to welcome industry expert, Ryan Mullin, as our new Director for Building Services based in Leeds. Joining us from Hydrock, a Stantec company, Ryan will play a key role in driving the growth and delivery of our building services portfolio across the north.

With 18 years’ experience in the building services industry, he has delivered MEP design, consultancy and survey work across multiple sectors, including education, healthcare, commercial, heritage and regeneration.

His wide-ranging portfolio showcases a diverse range of projects, from transforming a vacant landmark into the 118-bed Dakota Hotel on Newcastle’s Quayside, to redeveloping two Grade II listed buildings for the Leonardo PBSA scheme, where heritage features were carefully retained while creating contemporary student accommodation. He also led the Stage 4 design for Lloyds Banking Group’s offices in Halifax, managing the challenges of working within a listed building to deliver a modern, low-carbon facility. In the industrial sector, he shaped the MEP strategy for YaraVita’s fertiliser high-intensity production facility in Howden.

Reflecting on Ryan’s appointment, Jonathan Purcell, Waterman’s Managing Director for Building Services - North, said “I’m delighted to welcome Ryan to our team. His expertise, experience, and leadership skills will be a major asset for our team as we continue to expand our portfolio in Leeds and the wider northern region.”

 

The Clean Space Appoints New Head Of Operations To Support Further Expansion

 

The Clean Space has appointed Colin Hawkins as Head of Operations. This strategic appointment underscores the company’s commitment to further enhancing operational performance and service excellence across all contracts; and aligns with its recent restructuring designed to facilitate future growth and expansion. 

With an extensive background in retail and hospitality operations, Colin brings a wealth of experience in leading high-performing teams, delivering customer value, and upholding exceptional service standards.  As part of his remit he will be responsible for driving operational performance, championing people and service excellence, and delivering consistently excellent service across every contract.

Colin’s appointment follows the company’s recent promotion of three members of its existing team to Operations Directors to form a new divisional model which will drive greater structure, focus, and regional accountability. These moves form part of The Clean Space’s ongoing growth and transformation.

Commenting on his appointment Colin said: “This is an exciting time to join such a dynamic organisation. With acquisitions and new and organic growth on the horizon, I look forward to supporting the business with its expansion plans, and maintaining its commitment to delivering outstanding service nationwide.”

Charlie Mowat, CEO at The Clean Space, added: “Colin’s experience and proven track record of driving operational excellence will be instrumental in helping us to achieve our mission - to become the best, most successful cleaning company in the UK, through a focus on making the world a better place for our customers, our people, and our environment.”

 

Other Recent New Appointments:

 

• Planet Mark Appoints New Managing Director
• Annie Dean Joins CBRE to Lead Building Experience Lab
• Julia McMullan Joins SBFM as New Chief Operating Officer 
• Stewart Brundell Promoted to Chief Operating Officer of Willmott Dixon’s Construction Business

 

Picture: a photograph showing a small model of an office with two people sitting at desks. Image Credit: Unsplash

Article written by Ella Tansley | Published 23 September 2025

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