Pinnacle Appoints Former Army Sergeant Major as Chief of Staff for Service Family Homes Contract

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07 April 2025

Former Army Sergeant Major Paul Carney has joined Pinnacle Group to assist in the company’s contract managing 49,000 service family homes in the UK.

Paul has served as Army Sergeant Major since 2021, the most senior non-commissioned soldier in the British Army. In his 28-year military career, he has been a key advisor to the Chief of the General Staff, as well as serving on operations in Macedonia, Kosovo, Iraq and Afghanistan. He is also a Trustee of the Army Benevolent Fund.

Pinnacle Service Families (PSF) is an arm of Pinnacle Group that delivers accommodation management services in the UK on behalf of the Defence Infrastructure Organisation (DIO). Pinnacle was awarded the contract to manage 49,000 service family homes in 2021. The seven-year contract has a core value of £144 million, with three optional one-year extensions.

Paul will oversee services at PSF as Chief of Staff alongside Sarah Pittaway, a former Army Officer and senior executive, who joined as Divisional Director six months ago.

Paul said: “I am honoured to join Pinnacle and contribute to the vital work of supporting service families. My experience in the Army has given me a deep understanding of the unique challenges faced by military families, and I am committed to enhancing the quality of services provided." 

Picture a photograph of Paul Carney. Image Credit: Pinnacle Group 

Article written by Ella Tansley | Published 07 April 2025

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