The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Smart Lockers and Delivery Logistics – Mitie Partners With Totalmobile

Smart Lockers and Delivery Logistics  – Mitie Partners With Totalmobile
21 January 2021
 

Mitie is to partner with Totalmobile to integrate a new smart locker feature for workplace deliveries into Mitie’s Pinpoint platform. 

The feature, from Totalmobile, a Field Service Management software solutions provider, means staff can collect deliveries when it best suits them, removing needless face-to-face interaction, essential when allowing for social distancing in the workplace. It also keeps confidential items completely secure while awaiting collection.

Created seven years ago, Pinpoint is Mitie’s main platform in helping its customers deliver mailroom objectives for parcel delivery. Having recently been integrated with a new smart locker application, Pinpoint can transform the way deliveries are made to employees and businesses. 

Pinpoint’s latest feature allows it to connect with smart lockers, facilitating seamless and secure deliveries that can be collected at the recipient’s convenience.

 

Built-in Workflow

 

The built-in workflow enables either external or internal deliveries to be logged via Pinpoint; an API is called for locker availability and an appropriate locker is allocated. Once the locked is opened and closed for drop-off, a message is then immediately sent to the recipient to inform them that their delivery is ready to be collected with the necessary access details.

With the smart locker application now deployed, multiple deliveries can be made at once, without the need for numerous visits across one site. Mailroom staff no longer need to deliver multiple parcels at different times each day and are afforded more time to focus on adding further value to customers.

Pat Fox, Director, Document Management, Mitie said: “Since integrating our smart lockers into Pinpoint we can now offer a smarter approach to our mailroom logistics. Our operations teams are able to work more effectively, as they’re no longer spending unnecessary time trying to redeliver the same items, and more safely, as person-to-person contact has been reduced.”

“We are proud to be working with Mitie and supporting their clients by providing an extra level of flexibility that makes their working lives easier,” comments Nick Jeffreys, MD of Property and Facilities Management at Totalmobile. “Not only does the Pinpoint smart locker integration keep delivered items secure while awaiting collection, but it makes the entire process completely seamless, straightforward and user friendly. It benefits everyone involved.”

Picture: a photograph of a delivery driver holding cardboard boxes and using a handheld device

Article written by Ella Tansley | Published 21 January 2021

Share



Related Articles

FMs Must Embrace IoT to Make Efficiency Savings

Facilities managers that don’t embrace IoT will be left behind in the race to optimise services and make efficiency savings, warns Shields Energy. Over 30...

 Read Full Article
World Hand Hygiene Day – Only One in Five People Wash Their Hands Correctly

Research from a smart hand sanitiser technology company shows that just one in five people cleanse their hands correctly. Additionally, 33 per...

 Read Full Article
Co-Op Collaborates With Mitie to Provide Forensic Spray for Staff

Co-op is the first major supermarket to see security guards equipped with a new forensic spray, designed to deter attacks on frontline shopworkers and curb rising levels...

 Read Full Article
Biosite Launches Facial Recognition for Construction Site Entry

Biosite Systems Ltd has developed a facial recognition solution to respond to increased demand for contactless site entry.  At site entry and exit points,...

 Read Full Article
Mitie Launches Post-Lockdown Workplace Guide

As UK lockdown restrictions begin to ease, Mitie has published a new guide to help businesses prepare their workplaces for the future. ​The guide has been launched...

 Read Full Article
Smart Mirrors Help Van Drivers Spot Pedestrians

Ford has introduced a smart mirror for its vans, that helps drivers clearly see cyclists, pedestrians and other vehicles behind. This new system looks exactly like a...

 Read Full Article
Smart Technology Comes to London Docklands Light Railway

PropTech company WeMaintain has signed a contract with KeolisAmey Docklands to supply smart maintenance solutions to all London Docklands Light Railway stations. The...

 Read Full Article
Half of UK Employees Want Access to Workplace Virus Data

Infogrid has announced the results of a survey it conducted on what employees expectations for a healthy workplace are, as restrictions ease in England. Surveying...

 Read Full Article
English Heritage Properties Pilot Risk Management Technology

A building monitoring pilot scheme has been described as putting 18th century Kenwood House “on a technological par with The Shard.” Dozens of...

 Read Full Article
Mitie Lands Three Year Expansion with Birmingham Airport

Mitie has expanded its partnership with Birmingham Airport with a new three-year contract to provide baggage screening and passenger assistance services. Mitie has been...

 Read Full Article