UK Railway Stations Receive Awards for Cleaning Excellence

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• UK Railway Stations Receive Awards for Cleaning Excellence

19 July 2021 | Updated 20 July 2021

Three HS1 stations, managed by Network Rail, have received Certificates of Assurance from Bureau Veritas for COVID-19 risk management.

St Pancras International, Stratford and Ebbsfleet rail stations have all received accolades for exceptional cleaning and hygiene standards that have helped to minimise the risk posed by COVID-19.

Soft service provider Churchill Group manages cleaning and hygiene at the stations. 

Robot Integration and Touchpoint Cleaning

All three stations are managed by Network Rail High Speed (NRHS) and were the only stations in its network to receive the certificates. Churchill has worked with NRHS since 2017 to deliver cleaning, janitorial and pest control services. It has ramped up its work since the start of the pandemic to implement the highest standard of cleaning and hygiene services.

Bureau Veritas is a world leader in testing, inspection and certification and helps its clients improve the quality of their health and safety, environmental protection and social responsibility practices.

Each assessment has two stages – a support system assessment and site assessment. All stations passed both assessments with just a handful of suggested improvements. Bureau Veritas highlighted a number of Churchill processes for the successful assessments, including:

1. Churchill’s workplace and hygiene programme PRISM, particularly in determining cleaning regime requirements, and its implementation and use by staff
2. The use of washroom sensor technology
3. The systems, via Churchill’s digital platform Mo:dus, that use QR scanning to show both proof of clean and proof of presence
4. Innovations around UVD robot integration and electrostatic use to support the elimination of bacteria
5. Touchpoint cleaning every two hours, which is twice as often as WHO guidelines

Greg Dingle, London Regional Director at Churchill Group, said: “We’re delighted with the Bureau Veritas certificates as they provide independent assurance to both the general public and station employees that we have excellent health and hygiene protocols in place. The successful assessments are a result of our collaborative approach with Network Rail High Speed since the very start of our partnership. The certificates are also testament to all of the Churchill employees that have worked diligently throughout the pandemic to ensure that the stations are safe for others to use.”

Jay Khan, Head of Passenger Strategy at Network Rail High Speed, said: “We recognise that the public will want reassurance before they visit busy transport hubs that they are safe, and these certificates do exactly that. Churchill has been an invaluable partner throughout the pandemic and we look forward to implementing further innovations that ensure best-in-class hygiene practices at our High Speed stations.”

The certificates are valid for six months at which point NRHS is expected to undergo another assessment, which will again be supported by Churchill.

Picture: a photograph of the exterior of St Pancras Station, showing the underground entrance

Article written by Ella Tansley | Published 19 July 2021

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