ISS Extends FM Contract With Capgemini

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11 August 2023

ISS has extended its existing integrated facility services contract with Capgemini in Europe and North America, for three years.

Approximately 2,900 ISS employees are engaged on the contract, which spans sites in EMEA, North America and India. ISS expanded their service delivery into these regions after it started working with Capgemini in 2012, delivering services to its UK offices in locations such as London, Manchester, and Sheffield.

“At ISS, we aim to build long-lasting global partnerships with key account customers by offering integrated facility services. This can only be done through consistently ensuring that we meet our customer’s needs across sites and countries and by continuing to improve our operational performance. This partnership is a result of exactly that,” says Sam Hockman, CEO for Global Key Accounts at ISS.

“The role of offices is constantly changing post-pandemic. It is essential to create better experience for talent, improve collaboration and productivity, and reduce costs. That kind of change will require transformational thinking. This partnership with ISS will support this transformation and it paves way for a shared success in the future,” says Venkat Neelakantan, Global Head, Corporate Real Estate Services at Capgemini.

Picture: a photograph of a foyer area in a Capgemini corporate office. Image Credit: ISS

Article written by Ella Tansley | Published 11 August 2023

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