ISS Continues Partnership with Unibail-Rodamco-Westfield

07 April 2025

ISS has signed an extended contract with Unibail-Rodamco-Westfield, which owns the UK’s largest shopping centre portfolio.

Since 2019, ISS has provided a range of capital projects, mechanical, electrical and fabric engineering based services at Westfield London and Westfield Stratford City.

In this new contract, ISS will continue to work across these two flagship sites, as well as Centrale and Whitgift Shopping Centres in Croydon.

Unibail-Rodamco-Westfield operates 67 shopping centres in 11 countries, 39 of which are Westfield-branded.

Katie Wyle, Head of Shopping Centre Management at URW, said: “At URW, we’re committed to ensuring our shopping centres operate at the highest standards of efficiency, sustainability, and experience for our visitors and tenants.

“ISS has been a valued partner in helping us achieve these objectives through innovative, data-driven engineering solutions. This extended contract reflects our confidence in their expertise and our shared ambition to create future-proof retail destinations aligned with our Better Places 2030 strategy.”

Andrew Wilkinson, Chief Operating Officer at ISS UK & Ireland, added: “We’re extremely excited to be expanding our partnership with Westfield Shopping Centres, seeing our engineering services grow across the highest footfall shopping centres within the UK.

“Over the last five years of our partnership, we’ve provided Westfield and their shoppers with a sense of assurance and positive experience, through our approach to asset, building and fabric management. Too be able to continue this work for an additional three years exemplifies the importance of the work put in by the ISS team involved in its delivery, and the trust and confidence the client has in our ability to continue to do so.”

Picture: a photograph of a wall-mounted Westfield logo. Image Credit: Unsplash

Article written by Ella Tansley | Published 07 April 2025

Related Tags

Grosvenor Services Extends Contract with Westfield, London

FM company Grosvenor Services has announced that it will be continuing and expanding its partnership with Westfield London, Europe’s largest shopping centre, in a...

Read Full Article

Arcus Wins IFM Contract With Midcounties Co-Operative

Arcus Facilities Management has been awarded a three-year IFM contract across Midcounties Co-operative trading locations. This includes Co-op Food stores, Your...

Read Full Article

ABM Signs New Contract at Wembley Park’s Designer Outlet

ABM has extended its FM and guest services contract at the London Designer Outlet in Wembley Park. The FM services company has a relationship with the...

Read Full Article

Atlas Wins Hard Services Contract With British Red Cross

Atlas has won a five-year contract to provide planned and reactive engineering maintenance services for the British Red Cross across the UK. The contract encompasses...

Read Full Article

ISS to Begin Mobilising DWP Contract

ISS is preparing to mobilise its £135 million integrated facilities management services contract with the UK Department for Work and Pensions. The contract will...

Read Full Article

Macro Becomes Principal FM Contractor for Superdry Store Portfolio

FM firm Macro has enhanced its contract with retailer Superdry to become its principal facilities management contractor. Having worked with the global fashion chain...

Read Full Article

East Cheshire NHS Trust Extends FM Contract With ISS

ISS will continue to provide soft facilities management services across the East Cheshire NHS Trust’s estate for a further five years. The historic contract...

Read Full Article

GMS Group Wins Security and Cleaning Contract With Colliers

GMS Group has won a contract to provide FM services at several of Colliers’ Gloucester client sites. Colliers is the managing agent for Gloucester City Council...

Read Full Article

ISS Wins Catering Contract With Kent and Medway NHS Trust

A five-year contract to provide catering services for Kent and Medway NHS and Social Care Partnership Trust has been won by ISS. 50 new food host jobs will be created...

Read Full Article

ISS Extends FM Contract With Capgemini

ISS has extended its existing integrated facility services contract with Capgemini in Europe and North America, for three years. Approximately 2,900 ISS employees are...

Read Full Article