East Cheshire NHS Trust Extends FM Contract With ISS

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23 April 2024

ISS will continue to provide soft facilities management services across the East Cheshire NHS Trust’s estate for a further five years.

The historic contract started over two decades ago and has a lifetime value of £33 million, culminating in over 200 ISS team members working across the estate. 

The East Cheshire NHS Trust (ECT) includes sites such as Macclesfield District General Hospital, Congleton War Memorial Hospital and Knutsford and District Community Hospital.

The trust has consistently received high auditing assessments, from a 99.7 per cent cleaning score on its 2022/23 PLACE Assessment, to 96 per cent overall Food Safety Audit score, to a “Good” rating from the Care Quality Commission (CQC). In 2023, the FM team won the “Partners in Healthcare Settings” category at the Premises & Facilities Management Awards.

Robert Few, Deputy Director of Estates & Facilities at East Cheshire NHS Trust, said: “We’re delighted to continue our partnership with ISS, which has already seen our ISS colleagues support the Trust’s delivery of high-quality patient care for the last two decades. Over 200 valued ISS colleagues now work with us at East Cheshire NHS Trust and are intrinsic to the day to day running of our organisation.”

Donna Brown, Managing Director for Healthcare at ISS UK & Ireland, added: “We are thrilled to continue our long-standing relationship with East Cheshire NHS Trust, and are proud to support them in enhancing the health, wellbeing and experience of patients, staff and visitors. This contract extension is a testament to the strong partnership we have built over the last twenty years, and we look forward to working together for many more.”

Picture: a photograph of a person wearing an ISS-branded uniform, including a beanie hat, working in a commercial kitchen, and holding a foil tray. Image Credit: ISS

Article written by Ella Tansley | Published 23 April 2024

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