Virgin Media O2 Extends FM Contract With ISS

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26 January 2023

ISS UK & Ireland’s facilities management contract with Virgin Media O2 has been extended.

The total facilities management contract spans the entirety of Virgin Media O2’s UK infrastructure, with service alignment across the national technical operations and combined office portfolio. Virgin Media O2 has offices in London’s Hammersmith, Bristol, Peterborough, Liverpool and Nottingham, and in many more UK cities.

ISS will provide services covering the maintenance of critical infrastructure within the technical estate, and a full suite of workplace services and security at office locations across the Virgin Media O2 portfolio. The new contract also includes ISS offering operational assistance at customer properties during installations.

Rodney Hogg, Director of Property, Facilities, Fleet & Energy at Virgin Media O2, said: “We’re strengthening and expanding our partnership with ISS through an aligned contract across both Virgin Media and O2 sites. By bringing facilities management across all our business areas, we’re delivering more efficiently for our people, customers and the planet.”

James Lester, Managing Director for Professional Services & Technology at ISS UK&I added: “I am delighted by the renewed partnership with Virgin Media O2, the culmination of a truly collaborative approach by both organisations to realise a fully integrated FM delivery across their UK portfolio. Working together, we have built on longstanding relationships to realise operational synergies, using the knowledge ISS had of both Virgin Media and O2 to draw out real benefit following their joint venture.  We have a clear strategy to bring those opportunities to life — for the benefit of Virgin Media O2 colleagues and customers.  I am very proud of everyone involved in this project and look forward to continuing to be a part of this partnership.”

Picture: a graphic showing the Virgin Media O2 logo. Image Credit: ISS

Article written by Ella Tansley | Published 26 January 2023

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