OCS Launches New Post-Merger Brand Strategy 

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25 January 2024

OCS, which merged with Atalian Servest in 2023, has published its plan to double its revenue in the next five years. 

The intention of the merger with Atalian Servest's UK, Ireland, and Asia operations was to create one of the largest international facilities service providers. Today’s strategy announcement outlines how they hope to achieve this.

Five “Best” Pillars

The OCS five “best” pillars are:

• Experiences – creating a positive environment for everyone interacting with a space
• Productivity – using a suite of apps and tools to streamline tasks
• Practices – a commitment to adhering to a Code of Conduct and Global Quality, Health, Safety, and Environment (QHSE) policies
• Resilience –  expertise in planning preventative measures
• Outcomes – measurable outcomes that deliver on KPIs

OCS also “plans to outpace competitors” by implementing emerging AI technology and innovation in learning and development across its global workforce of over 120,000 people.

Daniel Dickson, CEO of UK and Ireland at OCS, said: “Launching our new brand and vision is a pivotal moment for OCS. With a rich 124-year history, we’ve proven to constantly evolve to provide exceptional customer service and maintain our competitive edge. Our role as a provider of critical services across multiple sectors requires us to align perfectly with our customer's service needs and objectives.

"Being best-in-class in facilities management and making people and places the best they can be is about being a trusted partner to our customers, adding measurable outcomes for their operations."

OCS is under the ownership of private equity firm Clayton, Dubilier & Rice whose portfolio also includes Morrisons, B&M, Socotec and Spie. 

Picture: a photograph of a person standing in from of a staircase, smiling and wearing an OCS-branded polo shirt. Image Credit: OCS

Article written by Ella Tansley | Published 25 January 2024

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