Spotlight Interview – Mark Griffiths

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11 April 2025

Join Mark Griffiths from WMA Consultancy Services as he discusses his recent report on empowering FM professionals to pursue a data-driven future.

Mark Griffiths is the Founder of WMA Consultancy Services. With decades of experience delivering operational estates and facilities services, he also leads an independent industry expert panel of judges for the IWFM Impact Awards. 

Mark believes that for facilities managers to communicate with their clients in an impactful way, they must get to grips with good quality data. He sees FM practitioners as  “critical friends” to their clients, giving them the structures and frameworks to provide the best quality service.

In his mission to help the industry capture what’s happening with data management in the sector, Mark has developed a report alongside Matt Tucker, Director of Research for the International Facility Management Association (IFMA), Professor of Workplace and Facility Management at Liverpool Business School, UK and Founder of Connective Thought, WMA’s independent academic partner.

Watch the interview below to learn more.

Watch the Video

DOWNLOAD THE REPORT

Picture: a photograph of Mark Griffiths

Article written by Ella Tansley | Published 11 April 2025

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