ISS Partners With ToolSense to Digitise Asset Operations

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11 September 2023

ISS has established a new global strategic partnership with tech startup company ToolSense to help their employees manage moveable assets such as vacuum cleaners and healthcare equipment.

ISS employees work with over 500,000 movable machines every day, including vacuum cleaners, kitchenware and healthcare equipment, in more than 30 countries worldwide. Using ToolSense’s IoT solution, employees will be able to use QR codes to manage them.

ISS and ToolSense initiated their local collaboration in Austria two years ago, successfully piloting the solution into ISS Austria’s asset management processes.

Markus Sontheimer, CIDO of ISS said “As a cornerstone of our ambition to become the technology leader in our industry, we are firmly dedicated to building an ‘ecosystem’ of strategic partnerships and collaborations with innovative startups and suppliers who are pioneers in their respective fields.

“By digitising ISS’s global asset management through ToolSense’s solutions, we will enhance the entire ‘life cycle’ management of our movable assets and boost our operational efficiency. For instance, we will gain a comprehensive overview of all our on-site tools and machines, including their utilisation, maintenance needs, and potential upgrades. These data-driven insights will ensure that we always have the right equipment on hand at our customers’ sites, enabling a consistent workflow.”

A crucial aspect of integrating ToolSense’s solutions is to digitise work processes that would typically be manually carried out by ISS’s on-site employees. Alexander Manafi, CEO of ToolSense, explained:

“Rather than maintaining an overview of local machines through laborious processes involving pen and paper or Excel sheets, employees will now have access to all relevant information and will manage assets through one single digital platform. This platform provides a machine-to-service connection for real-time communication, access to machine locations, and automatic run-time documentation. Furthermore, machine failures and upcoming maintenance are instantly recorded and tracked. On-site, employees can conveniently report issues by using QR-codes.

“This optimised life cycle management of ISS’s tools, including a better utilisation of existing resources, will also positively impact CO2 emission reductions. We are very much looking forward to embarking on this journey with ISS.”

Picture: a photograph of a person wearing an ISS-branded uniform scanning a QR code on a cleaning machine using a smartphone. Image Credit: ToolSense

Article written by Ella Tansley | Published 11 September 2023

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