The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

New Appointments in Facilities Management – April 2021

New Appointments in Facilities Management – April 2021
28 April 2021 | Updated 31 October 2021

ISS and NG Bailey are amongst the organisations that welcomed new appointments this April.

Here are some of the latest staff changes within facilities management and the wider built environment sector:



Picture: a graphic showing headshots of John Kelly, Shaun Ritchie and Nicole Ballard


NG Bailey Welcomes John Kelly as its Group Commercial Director


NG Bailey, the UK’s largest engineering and services business, has appointed John Kelly as its Group Commercial Director.

John has enjoyed a long and successful career in the engineering sector and joins the business from Imtech UK & Ireland where he also held the role of Group Commercial Director.

He has also previously held senior commercial leadership roles with Mercury Engineering, Laing O’Rourke Crown House and Wimpey/Tarmac/Carillion. He joined NG Bailey on 26 April 2021.

Speaking about his new role, he said: “NG Bailey is leader in its sector with a fantastic heritage and an exciting future ahead. I’m delighted to join the company as it celebrates its centenary year and support its continued growth and development.”


ISS Hires Nicole Ballard in Senior VP Role


ISS has hired Nicole Ballard, who will be responsible for driving growth in the firm’s Pharma & Life Sciences and Industry and Manufacturing segments. 

Ballard joined the ISS Group Commercial team on April 19, 2021, as a strategic partner to the global and country-based Commercial teams as ISS works to add to its portfolio of clients. She brings an extensive record of developing solutions for clients and is based in the United States (Nashville, Tennessee), making her a key resource and subject matter expert for her ISS North America colleagues.  

Before joining ISS, Ballard spent 11 years with JLL, most recently as Commercial Executive responsible for special commercial projects. She led the startup of a division in the life sciences practice that specialized in the research and development community. She also previously worked as a facilities management consultant. 


WeWork Executive Joins Kadence


Kadence, the hybrid workplace specialist previously known as Chargifi, has welcomed former WeWork executive Shaun Ritchie as a board advisor to further drive adoption of its new hybrid-working software platform.

After co-founding the workplace experience platform Teem in 2013, Ritchie oversaw the company’s growth as it became a market-leader, and helped establish this new category of enterprise software. The company was acquired by flexible workplace disruptor WeWork, in 2018.

During his tenure as Chief Workplace Experience Officer at WeWork, Ritchie helped to further define the modern vision of flexible, people-focused work patterns and spaces.

Ritchie commented: “Our working patterns and locations have been evolving for some time now. By taking an employee-first, rather than space-first, perspective, Kadence is at the forefront of tech that supports the emergent hybrid working model. Productivity and wellbeing increasingly hinges on successfully navigating and managing the balance between home and office working.” 


Waterman Appoints New Leadership for Building Services

Waterman Group Plc, one of the UK’s leading engineering and environmental consulting firm, has confirmed the appointment of a new leadership team for their Building Services operation. 


Waterman management team

Picture: From left to right: Mark Terndrup, Jonathan Purcell and Steven Halmshaw


Mark Terndrup, who has overseen the London region for 14 years and is well respected in the commercial office sector, steps up as MD for South. Terndrup is known for taking a lead role in many of the company’s prestigious multidisciplinary projects such as One Angel Court, Clarges, Fen Court and The Esplanade Quarter, Jersey. 

Jonathan Purcell, previously in charge of the Nottingham office covering the Midlands, takes the role as MD of North. Purcell champions wellbeing principles combined with low carbon solutions and he is most known for his award-winning design of the RIBA Sterling Prize winning Everyman Theatre in Liverpool. He also designed the NTU’s world-beating facility, the Confetti Institute of Creative Technologies’.

Steven Halmshaw, Director of Building Services in Leeds, is known for his presence and experience in the public sector with an extensive portfolio covering the North, joins the leadership team as Board Director for Waterman Building Services. He has also led major multidisciplinary projects in the North across the retail, leisure sectors and energy to waste sectors championing modern methods of construction.

Nick Taylor, Waterman’s Chief Executive, said: “Mark, Jonathan, and Steven have been instrumental in successfully leading Waterman Building Services in the UK for several years. Their collaborative leadership and approach to clients have gone from strength to strength and been essential through the ups and downs of economic uncertainty. They will continue to remain hands-on at project level and work closely with clients as they aim to raise our profile and expand our portfolio throughout the UK.”


Terry Mills Joins Cloudfm


Cloudfm is gearing up for growth with a seven-figure investment in new technology and enhancements to the management team.

The technology-led facilities management company has appointed Terry Mills as technical solutions director. He joins the business following a 15-year career with ISS, where he was group vice president and responsible for enterprise and corporate development.

Mills' key focus was to develop multi-country FM solutions for leading global brands. His role in ISS Group saw him take the lead role in business development and operational transformation for the majority of ISS global corporate clients with revenues over £1 billion per annum.


Terry mills

Picture: a photograph of Terry Mills


He will lead a team at Cloudfm to connect the company’s advanced AI-powered technology platforms to clients all over Europe, offering a predictive solution across their assets.

Commenting on his new role, Terry Mills said: “The team at Cloudfm are addressing the big issues in the facilities management industry head-on, and I am extremely excited to become part of such a forward-looking organisation that will help our clients leapfrog a decade in advancement and open up opportunities for efficiency and net-zero, never previously thought possible. I have been very impressed and inspired by the passion demonstrated by the Cloudfm management team and their relentless drive to achieve customer excellence.”

Picture: a photograph of two people engaged in a handshake

Article written by Ella Tansley | Published 28 April 2021


Related Articles

David Hurcomb to Retire From NG Bailey

David Hurcomb will retire from his role as Chief Executive Officer of NG Bailey Group in May 2024, and will be succeeded by Jonathan Stockton. Following his...

 Read Full Article
New Appointments in Facilities Management – December 2021

Let's take a look at the final new appointments roundup of 2021.   Picture: a graphic showing headshots of Julia, Dees and Reeta   Change in...

 Read Full Article
New Group Commercial Director for NG Bailey

NG Bailey has appointed Martin Pitt as its new Group Commercial Director, starting 4 January 2022. Martin has enjoyed a successful career in the construction industry,...

 Read Full Article
New Appointments in Facilities Management – October 2021

ISS, Firenso and Corps Security are amongst the organisations that welcomed new appointments this October. Here are some of the latest staff changes...

 Read Full Article
New Appointments in Facilities Management – September 2021

Penguin FM, Bidvest Noonan, Churchill Group and EMCOR UK have all published details of their new appointments this month.   Picture: a graphic showing...

 Read Full Article
New Appointments in Facilities Management – August 2021

This month saw several new starters and promotions in FM, including at Compass Group, BAM and Portico.   Picture: a graphic showing headshots of, from...

 Read Full Article
New Appointments in Facilities Management – July 2021

Bidvest Noonan, ISS, and Alcumus have all appointed new members of staff this July.   Picture: a graphic showing headshots of Cormac Sheils, Paul...

 Read Full Article
New Appointments in Facilities Management – June 2021

This June has seen new appointments at facilities management provider ABM, developer Rockwell and multi-service provider Servo Group.     ABM...

 Read Full Article
New Appointments in Facilities Management – May 2021

RICS, Compass Group UK & Ireland, DMA Group and Crown Records Management have all appointed new members of staff this May.     Picture: a...

 Read Full Article
JLL Appoints New Facilities Management Leads

New appointments Cheryl Carron and Helena Skjeld will lead global and EMEA experience services and facilities management operations for JLL's Corporate...

 Read Full Article