Corporate Receptionist of the Year – 2023’s Winner Announced

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10 May 2023 | Updated 11 May 2023

Shannon Sullivan from Rapport Guest Services at Addleshaw Goddard has been named as 2023’s Corporate Receptionist of the Year.

ThisWeekinFM's Shannon Conway attended the ceremony held at Morgan Stanley, Cabot Square, London alongside others from the wider built environment and front-of-house services industry.

Shannon Sullivan was named as this year’s winner alongside two highly commended finalists: Laura-Marie Bruce and Fara Painter.

As well as the trophy and title of Corporate Receptionist of the Year, Shannon will receive a fully hosted five-day trip to New York which includes the opportunity to visit a number of exciting and prestigious corporate offices.

 

"My journey is relatable to so many other corporate receptionists and I want to exemplify the heights you can reach if you only believe and have a can-do attitude."

–Shannon Sullivan

Winner, Corporate Receptionist of the Year 2023

 

2023 Judging Process

 

Each individual created a short video which they submitted with their application and CV. The twenty best were reviewed by an independent panel of judges to select the ten finalists.

All the finalists were invited to an assessment day and put through rigorous tests by nine judges. Each of them took part in a traditional interview, a role play and a phone play scenario as well as a group exercise to see how they behaved in a team.

Winner Shannon Sullivan, said: “I have realised that being a receptionist is what I am destined to do and exactly where I am meant to be. My journey is relatable to so many other corporate receptionists and I want to exemplify the heights you can reach if you only believe and have a can-do attitude. My colleagues have been so supportive and have truly made me feel very lucky to be in this position.”

Highly Commended Finalist Laura-Marie Bruce, Portico at PricewaterhouseCoopers said “I'm not ‘Just a Receptionist’ – I'm an asset to the company I work for. I am grateful and proud of who I am and the job I perform, day in, day out.”

Highly Commended Finalist Fara Painter, OnVerve at Legal & General, said “I want to show the world that it doesn’t matter where you are from or what limitations you think you may have, everything is achievable if you work hard and are kind to others.”

 

The Judges 

 

Derek Williams Head Judge & Founder of The WOW! Awards said “I have just judged the finalists and I would love to employ them all!  They demonstrated amazing standards of professionalism and skill in delivering great service.  These awards are most definitely raising standards for Corporate Receptionists in all sectors and encouraging new people to enter the industry.”

Jo Tattum, Judge & Head of Partnerships at Moneypenny added “I thoroughly enjoyed every stage of the judging process and in particular meeting the finalists. I was absolutely blown away by the talent. The creativity for some of the applications was fantastic. Wow! What an incredible group of people.

“Moneypenny are delighted to sponsor the awards once again. The finalists have excelled in shining the light on the value they bring to their clients, visitors & guests.”

Picture: a photograph of Corporate Receptionist of the Year winner Shannon Sullivan (left) with ThisWeekinFM's Shannon Conway (right).

Article written by Ella Tansley | Published 10 May 2023

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