Spotlight Interview – Dirk Talsma | Rapport Guest Services
Dirk Talsma is the Managing Director of Rapport Guest Services and Chair of the Corporate Receptionist of the Year Award. The Corporate Receptionist of the Year...
Read Full ArticleOpen from 11 January 2022, this is the only award that recognises and celebrates the exceptional front of house receptionists working in the corporate sector.
The awards are aimed at professionals providing reception services to visiting clients and guests.
This year, the organisers are encouraging more applications from different types of companies.
Nominate a brilliant receptionist in the corporate sector. All they need to do is head to this link, download, complete and then submit an application form by 28 February 2022.
Picture: a photograph of bottles of champagne from the 2020 competition
An eminent panel of judges will shortlist 10 people for interviews and role-plays to decide the overall winner, who will be announced at the Awards Event on 11 May 2022, which coincides with International Receptionists’ Day.
Craig Thatcher, Creative Partner for the Corporate Receptionist of the Year Award and Founder of StrawberryFinch, said “This year, we want to encourage more applications from individuals from different corporate organisations and facilities management companies, to reflect an increasingly diverse marketplace.”
Bianca Talbot will be overseeing the judges this year. She has exceptional credentials and is Chief Executive of The WOW! Awards, a unique programme that brings authentic, timely recognition to circa 50,000 employees worldwide.
Picture: a photograph of Bianca Talbot
Having reviewed and evaluated hundreds of finalist presentations on service delivery over the last decade, Bianca has a deep-rooted understanding of what an exceptional guest experience should look and feel like.
Joining Bianca on the judging panel will once again be an experienced team of senior executives who all have significant experience in the corporate sector. They are drawn from some of the leading front of house outsourcing companies in the marketplace, as well as front of house leaders from a number of prestigious organisations that are run independently, as well as representatives from key partners.
Proinsight (www.proinsight.org) joins five other key partners and is the UK’s leading Mystery Shopping agency. Specialists in physical and digital mystery shopping across a variety of industries, they work with businesses that put the customer at the very heart of their delivery. Experts at getting under the skin of their client’s businesses to really understand the good, the amazing and the not so great. They work with clients that don’t just say that customers are important but show it!
Managing Director, David Hopkins says “We are delighted to be a partner, because this award is an important way to highlight the critical role that corporate receptionists have in creating an outstanding experience for clients, their guests and visitors.”
Learn more about the other key partners https://www.croty.co.uk/partners/.
Picture: a photograph of 2020's winner Diana Riaubiene
Article written by Ella Tansley | Published 11 January 2022
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