The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Corporate Receptionist of the Year – What Can 2020's Winner Expect?

Kitija Lace, was the lucky recipient of last year’s trophy
27 January 2020 | Updated 04 March 2020

We recently announced that entries for the Corporate Receptionist of the Year Award are open once again. Therefore there’s no better time to look back at 2019’s competition, previewing what 2020’s nominees can expect to look forward to if successful.

Chosen from ten overall finalists, Kitija Lace, was the lucky recipient of last year’s trophy. Announced at the awards ceremony at the investment bank Nomura, Dorota Wisniowska also received a commendation for her corporate reception work at Channel 4. Also in attendance on the night were the other corporate reception staff nominees from companies such as Deloitte, Citi and Burges Salmon.


Once in a lifetime opportunity to learn and network


As part of the accolade, Lace won an exciting trip to New York to cross-train at leading corporate offices. Meeting the front of house teams at organisations including BNY Mellon, Viacom and Citi bank allowed for plenty of time to explore their values and processes. As well as soaking up the atmosphere of these businesses, she was also able to fulfil her personal dream of taking in the sights and sounds of The Big Apple.

New York City itself has always been my dream – the perfect movie place, foodie destination, a place where not a single day can be the same.

Kitija Lace

Corporate Receptionist of the Year, 2019

Lace was also awarded a dinner for two at a leading Michelin-starred restaurant in London and a place on a two full-day leadership development programmes. 

The only such honour in the corporate sector, the Corporate Receptionist of the Year Award recognises and celebrates the excellent work of front of house employees. As the award’s dedicated website states: “For many years there have been awards to recognise front of house staff working in hotels. However, with more and more of these outstanding individuals moving over to the corporate world, attracted by higher salaries, a better work life balance and the opportunity to build a rewarding career in some of the most fantastic organisations in the world, it was the right time to create an opportunity to recognise and celebrate these talented people.”

The shortlist for this year will be announced on 28th March 2020.

Picture: 2019 Corporate Receptionist of the Year winner, Kitija Lace​

Article written by Ella Tansley | Published 27 January 2020


Related Articles

Corporate Receptionist of the Year – 2020’s Winner Named

Diana Riaubiene of ISS has been named as 2020's Corporate Receptionist of the Year. Riaubiene works for ISS at their contract with a financial institution, and she...

 Read Full Article
Celebrating Front of House Excellence Within The Corporate World

Entries for the Corporate Receptionist of the Year Award 2020 are now open. This is the only award scheme that recognises and celebrates the exceptional front of house...

 Read Full Article
Creating a First Impression – National Telephonists’ Day

Guest services provider Rapport is calling on businesses to recognise and thank their professional telephone operators on National Telephonists’...

 Read Full Article
No Reception Desk for Accountancy Firm – Outsourcing Call Handling

Jo Giles, Head of Facilities at Cooper Parry, explains how the removal of their formal reception desk and outsourcing their call handling has changed the dynamic of their...

 Read Full Article
Celebrating International Receptionists’ Day 2020

Today is International Receptionists’ Day, and a chance to praise all front-of-house reception staff in every sector. National Receptionists' Day was first...

 Read Full Article
FM Industry Celebrates Award Achievements

This month, companies such as Amey, Medirest and ABM UK have all won industry awards for key achievements made over the last year.   Amey and Business Moves...

 Read Full Article
Portico Wins Guest Services Contract at 125 Old Broad Street

Portico has been selected to provide guest services at 125 Old Broad Street, winning the contract from the incumbent that had been in place for more than eight...

 Read Full Article
London South Bank University Estates Team Wins CIBSE Award

London South Bank University’s estates and academic environment team has won a CIBSE Building Performance award for efficient facilities management. The team won...

 Read Full Article
UCL Guidelines Win CIBSE Award 

University College London in collaboration with Buro Happold has won the “Learning and Development” award at the 2021 CIBSE Building Performance...

 Read Full Article
CBRE Group Named in Two Global Excellence Lists

CBRE Group has been recognised as one of the 2021 World’s Most Ethical Companies and named in IAOP’s 2021 Global Outsourcing 100 list. Ethisphere, a global...

 Read Full Article