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Emma McNamaraPareto FM Unlock the Future Conference 2025 |
What makes a space truly impactful? Is it the way it looks, how it functions, or the sense of connection it fosters? Across the UK, commercial spaces are being reimagined to place people and communities at the centre of their design. This movement isn’t simply a case of aesthetics, it’s about well-being, inclusivity, and sustainability. Reshaping environments to meet the evolving needs of individuals and society.
But how is this transformation unfolding? And why does it matter for the future?
A New Era of Design: Where People and Society Come First
The shift towards people-centred, socially driven spaces signals a bold new direction in commercial design. More than simply creating beautiful spaces, we need to design places that genuinely enrich lives while addressing pressing societal and environmental challenges.
In practice, this means designing with:
Inclusivity:
Spaces that welcome everyone, with accessibility at their core.
Sustainability:
Using eco-conscious practices, from renewable energy systems to ethically sourced materials.
Collaboration:
Bringing stakeholders together to create environments that reflect shared values and goals.
This approach is a direct response to growing demands for spaces that don’t just serve a purpose but aim to inspire. From a bustling office to a vibrant retail hub, the goal remains the same: to create places that spark connection, uplift communities, and make a positive impact.
Transforming UK Commercial Spaces: Workplaces, Retail Hubs, and Sustainability
This people-focused transformation is most evident in three key areas:
Workplaces:
The rise of hybrid working has transformed what people expect from office spaces. Today’s employees are looking for environments that promote connection and creativity while prioritising their well-being. Facilities management plays a crucial role in delivering these solutions, offering flexible layouts, wellness zones, and collaborative areas.
Take Google, for example. By incorporating nature centric design elements and dedicated wellness areas, their offices set a new standard for creating spaces that enhance productivity and employee satisfaction. It’s a powerful reminder of how thoughtful design can transform the workplace experience.
Retail Hubs:
Retail spaces are no longer simply about shopping, they’re becoming community destinations. From green spaces to cultural events, these hubs are being designed to foster a sense of belonging.
London’s Borough Market is a perfect example. While known for its vibrant stalls, it also offers workshops and cultural programming, creating a space where people connect, learn, and engage. It’s this kind of forward-thinking design that turns a commercial space into a community cornerstone.
Sustainability Initiatives:
Socially driven spaces are at the forefront of sustainability. From net-zero designs to renewable energy adoption, these initiatives are helping businesses meet their environmental responsibilities while supporting community needs.
The Library of Birmingham stands out as an example of what’s possible. With open-plan layouts, energy-efficient systems, and inclusive programming for diverse audiences, it’s proof that spaces can be both socially and environmentally transformative.
At Pareto, our goal is to provide sustainable, accessible, and socially driven improvements for our clients.
Why Social Responsibility is a Business Must
Creating socially driven spaces is key for long-term success. Businesses that prioritise these principles often see tangible benefits, including:
Attracting and Retaining Talent:
People want to work in environments that value well-being and inspire collaboration.
Enhancing Customer Loyalty:
Thoughtfully designed spaces create deeper, longer lasting connections with visitors and users.
Achieving Sustainability Goals:
Aligning with environmental standards strengthens both compliance and bolsters brand reputation.
Putting these principles into practice helps businesses stay resilient, build trust, and create spaces where people feel truly connected.
The Evolving Role of Facilities Management
Facilities managers are leading the way in this transformation. Their role has grown from ensuring safety and functionality to driving innovation in sustainability, inclusivity, and adaptability.
At Pareto, we’re proud to be part of this shift. By working closely with our clients, we create solutions that meet their needs while prioritising people and the planet. From rethinking workspaces for flexibility and accessibility to embedding sustainable practices into everyday operations, we’re helping businesses make the most of their spaces both now and for the future.
Looking Ahead: A Collective Vision for the Future
The move towards people-centred, socially driven spaces is the future of commercial design. By embedding inclusivity, sustainability, and community focus, businesses create environments that are evolving to be both functional and transformative.
As societal values continue to develop and change, the role of facilities management will only grow in importance. At Pareto, we aim to partner with forward-thinking organisations, helping them create spaces that inspire connection, drive sustainability, and shape a better future for communities and businesses alike.
Pareto FM are a proud partner of the upcoming Unlock the Future conference on 2 April 2025.
Find out more and book your tickets here.