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Water Dispenser & Hydration Association

The Water Dispenser & Hydration Association (the WHA) provide peace of mind to Facilities Managers, helping FMs to ensure that, when procuring or specifying water dispensers, those suppliers that they shortlist are members of the WHA. 

The organisation is a Media Partner to ThisWeekinFM, supplying insights on hydration and employee wellbeing. 

The WHA was formed in January 2020 following a merger between two long-standing trade associations to create a trade body that is bigger, better, and stronger in terms of the service it can supply to FMs and others with regard to healthy hydration solutions.

The WHA facilitates the exchange of technical, scientific, and regulatory information between industry members and related bodies and serves as the authoritative source of information concerning the water dispenser industry.

The WHA’s promise of quality, trust, and standards which are embodied in the Association’s logo is a guarantee of best practice to benefit those involved in procurement and, of course, end users who want to enjoy self, healthy, convenient hydration.

Prioritising members of the WHA on shortlists is a guarantee of best practice and enables FMs them to know that water delivery - whether via bottled water coolers, mains-fed (POU) coolers or integrated tap systems – is of the highest quality in terms of installation, products and consumables. 

Hydration isn’t enough; it must be healthy hydration and that is what WHA members deliver with the WHA’s stringent training and auditing underpinning unimpeachable service and hygiene. To gain and maintain membership and accreditation, WHA members must adhere to strict Bylaws, Codes of Practice and the Code of Advertising and Conduct and are rigorously audited for compliance annually.

The new Association’s Executive Council (the board) chose to use the word ‘dispenser’ rather than ‘cooler’ in the name because, whilst water coolers remain at the heart of the sector, today there is a proliferation of methods of delivering hydration in addition to traditional water coolers and the new, larger body is responding to the changing landscape in this sector. 

Benefits of using a WHA member
  • Quality: best practice and healthy hydration

  • Trust: Unimpeachable standards 

  • Standards: Members are audited and trained

The WHA has close and ongoing relationships with key national and local government departments and agencies including the FSA, DEFRA, the Environment Agency, Trading Standards and Environmental Health Departments.


At a European level, the WHA is a Member of Watercoolers Europe (WE). The WHA takes a key executive role in the activities of WE which represents the interests of several hundred companies in the water dispenser industry throughout Western and Eastern Europe in relation to EU directives and regulations.

  • The WHA is an active supporter of Just a Drop, a charity that helps provide clean, safe water to people in disadvantaged societies.
  • The WHA is a member of CAFA, Climate Action for Associations, whose members commit to encouraging climate change improvements

Latest News

The WHA has funded a new borehole construction project to bring safe, hygienic water to a village in Africa, by donating to the charity, Just a Drop.

The charity has used monies raised by WHA members to build a borehole that is already transforming the lives of nearly 300 people in Machilika Village in Zambia. This is the 6th such borehole programme funded by the industry.

Until now, the Machilika community's main source of water was a well that would often run dry, forcing people to draw water from a stream using unsanitary containers. During the dry season, people had to walk up to 5 kilometres to fetch vital water - taking up to 2 hours to obtain this basic commodity. Now it takes just 20 minutes. Read more ...

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17 The Byway
Potters Bar, Hertfordshire
United Kingdom

Telephone: 01707 656 382


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