The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

How Should I be Working?

30 May 2022

A survey of 2,000 employees has revealed that just over half do not describe their employer as a good communicator, and 70 per cent cannot agree that their employer is clear about the company’s work policy now that COVID-19 restrictions have eased.


"To discover that such a significant number of employees wouldn’t describe their employer as a good communicator is concerning, particularly at such a crucial time in what is an evolving world of work."


– Jo Sutherland
Managing Director, Magenta Associates


Hectic Hybrid Working


The research, conducted by Magenta Associates, the integrated communications consultancy for the built environment, also found that two-thirds of employees do not know how, when and where they are supposed to work. 

What’s more, one in three employees do not believe their views are considered before their employer makes decisions that affect them in the workplace. These findings have emerged while organisations are still redefining, refining or reimagining the employee experience and the workplace offering in light of the increasing popularity of hybrid working. It still appears that the majority of companies have no plans to reduce office space, according to an ISS survey, however this also found those that do plan to reduce are at the same time investing significantly in enabling better innovation and collaboration among their employees.


Instilling Confidence During Changes


Magenta’s findings also reveal that 56 per cent of employees believe effective communication is important to an organisation’s success because it builds relationships – 53 per cent believe this efficient information sharing promotes team spirit and 50 per cent believe it enhances employee wellbeing.

This desire to build a good team relationship through this medium is growing with younger employees as they engage with the benefits of our transparent technological age. 100 per cent of Generation Z respondents aged between 18-24 said that poor communication impacts their “job satisfaction and enjoyment”.

Jo Sutherland, Magenta Associates managing director, said: “We noticed a shift in business communications priorities in the wake of the pandemic with more focus on keeping in touch with and engaging employees. We discovered that our experience also reflected what was going on more widely. Most business leaders we surveyed and interviewed stated that business-to-employee communications is more important now than ever.

“However, to discover that such a significant number of employees wouldn’t describe their employer as a good communicator is concerning, particularly at such a crucial time in what is an evolving world of work. Our research suggests this is because there is confusion over where internal communications sits, be it in HR, marketing or workplace management. 

“Effective communication offers numerous business benefits, such as improving employee loyalty, work ethic, health and wellness and morale, which not only helps with talent attraction and retention, but also new ideas.”


Making the New Workplace "Work"


So how can we can ensure that employees operate better in the evolving dynamics? Karl Breeze recently laid out his recommendations in our Opinion category for reviewing workspaces so that they are fit for purpose for a hybrid working future. Karl Breeze is the Chief Executive Office at Matrix Booking. He is a technologist, cloud computing evangelist and entrepreneur. His passion centres around the ‘new-normal’ office environment and helping organisations to adapt to and embrace the changes and challenges the global pandemic has presented. Take a look at his five top tops to review real estate in lieu of this.

Picture: a person working from their bed. Image credit: Unsplash.

Article written by Bailey Sparkes | Published 30 May 2022


Related Articles

Home Working – Communication Habits

One-in-five UK workers now have their work instant messaging app on their personal mobile phone, according to new research from by B2B furniture  e-commerce...

 Read Full Article
Citi Offers Alternative Work-life Balance for Bankers in Málaga

Citigroup has announced plans to open a new office hub in Málaga, offering a working alternative for employees in comparison to the likes of London and New York...

 Read Full Article
Employment Engagement is Now Top Priority

Employee engagement is now the top priority for global businesses and nearly two-thirds are investing in their offices, according to a new global survey by ISS. The...

 Read Full Article
Working Inside Facebook's ‘Metaverse’

When Mark Zuckerberg introduced Meta, Facebook’s new parent company, he also demonstrated what working in the “metaverse” could feel like over the next...

 Read Full Article
The New Office Dynamic – What's Expected?

More than a third of US and UK office workers describe the prospect of going back to the office as the equivalent of going out to meet with friends, according to a...

 Read Full Article
Long-Term Leases are Preventing a Move to Hybrid Working

Business leaders who may otherwise consider switching to a hybrid model are being hampered by being stuck in a long term lease. Flexible space operator Clarendon has...

 Read Full Article
British Council for Offices Publishes New Research Agenda

The British Council for Offices has unveiled its new research agenda, with a vision for the office as a sustainable part of the built environment. The briefing note...

 Read Full Article
Breaking the Sound Barrier – The Impact of Office Noise on the Working Day

Emma Hendry from JLL Consulting looks at how poor acoustics and a lack of privacy affects employee concentration. Emma is the People Experience Managing Director for...

 Read Full Article
6/10 UK Hybrid Employees Work Longer Hours When Working From Home

Research from Compass Group shows that six in ten UK hybrid workers said they tend to work longer hours when working from home. The survey of 35,000 workers across 26...

 Read Full Article
AWA Hybrid Index Report Shows Employers are Cutting Back on Office Space

With workers coming into the office an average of 1.75 days a week, companies are finding their real estate needs reduced. The latest AWA Hybrid Index Report, which...

 Read Full Article