Mitie Wins £92.5m John Radcliffe Hospital Contract
Mitie has been awarded a new contract to provide cleaning, portering services, and catering for patients and staff at the John Radcliffe Hospital in Oxford. Worth...
Read Full ArticleA survey from property services specialist DMA Group has revealed some alarming contradictions to the FM industry’s approach to technology.
More than two-thirds of facilities management professionals said they felt confident knowing where smart tech could save money, time, and improve service delivery quality. Yet, only over a quarter reported that their organisation’s FM and property teams are unlocking the full advantages of smart technology in business process automation.
Additionally, 77 per cent agreed that the FM industry is behind the curve when it comes to adopting smart technology. The survey asked both in-house and outsourced FMs about their knowledge of and experience with ‘smart building’ systems. Respondents were also asked about the extent to which such systems are understood and in use within their organisations.
This somewhat opposes the findings of The Connected Enterprise report, produced by Sigma Dynamics, in partnership with applied futurist Tom Cheesewright, that we looked at back in February. It revealed that 71 per cent of C-suite executives, directors and senior managers are skeptical about the benefits of implementing new business technology.
Just a fifth said that they believe they will have to implement more technology in order to remain competitive.
ThisWeekinFM then spoke to Mike Green, who has thirty-eight years of experience specialising in FM building services, consultancy and contracting and Kiran Kachela, Managing Director of Continuous Improvement Projects and change management specialist, about this apparent lack of digital adoption.
Watch the video below:
These most recent findings suggest that whilst the majority of facilities managers may understand its benefits, many of their companies are not yet taking advantage of the opportunities that smart technology can offer.
Steve McGregor, DMA Group Group MD comments: “FM suppliers have a real opportunity to seize technology to drive transformational efficiency gains whilst also delivering great customer service. This is achieved through digitalization and leveraging digital information to re-engineer and automate their business processes.
“The challenges in the industry are as complex as they have ever been, and digital transformation can connect the dots between the vast quantities of data across the built environment. Leveraging the full value of that knowledge, digitalization will provide customers with real-time performance management, from simple dashboards and key performance indicator reporting to the potentially more complex initiation of automated remedial responses.
“Post-Covid, it is the agile well-run suppliers with a strong technology strategy and an unrelenting focus upon technology-enabled change for the benefit of their customers that will prosper. However, an organisation must decide on the scope of its own digital transformation.”
Don’t miss your opportunity to take part in valuable research into digitalization in FM and help support the development of the industry.
This research will be used to shape training programmes for future facilities managers across Europe, and inform how technology is adopted throughout the built environment .
Picture: a person using a tablet device.
Article written by Bailey Sparkes | Published 21 June 2021
Mitie has been awarded a new contract to provide cleaning, portering services, and catering for patients and staff at the John Radcliffe Hospital in Oxford. Worth...
Read Full ArticlePolyteck, a leading London-based construction and facilities management business, has today announced that it will be accepting Bitcoin as a form of payment from clients...
Read Full ArticleBouygues Construction has joined forces with The Cambridge Service Alliance, a unique global partnership between the University of Cambridge and some of the world’s...
Read Full ArticleMajor advances in energy sources, electric transport and heating will not be enough to reach net-zero by 2050, unless our cities and innovations are digitally...
Read Full Article87 per cent of professionals that completed The IFM Innovators Programme online course agreed that it had “impacted their vision and plans for the...
Read Full ArticleAs part of its next phase of growth, Infogrid has revealed a global rebrand featuring a new logo, brand expression, and website. The brand takes inspiration from urban...
Read Full ArticleJLL is to acquire Envio Systems, a cloud-based IoT platform for enhanced performance and operations of commercial buildings. The Berlin-based company’s smart...
Read Full ArticleThe operational technology that powers connected devices across building systems is providing more entry points for cyber criminals to exploit, says research and advisory...
Read Full ArticleShumon Choudhury, who has over 15 years of experience managing PRS & FM portfolios, writes about his experiences helping his clients to embrace smart...
Read Full ArticleAn IoT-enabled disinfection technology company has been named in Fast Company's 2022 World Changing Ideas Awards. R-Zero's intelligent biosafety platform...
Read Full Article