The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Keeping Cool Under Fire

Paul Roberts
25 April 2018

A security guard has received commendations from his bosses for the way he acted when fire broke out at the building he was guarding.

It was the end of a typical day for Paul Roberts, security officer at a large building in Cambridgeshire, where he is part of the team from TC Security Services who provide manned guarding services.

The building is a new complex that is nearing completion and will become home to the 3-4,000 staff who are currently located in a number of buildings.

Roberts was waiting to handover to the officer who was coming on duty at 6:00pm, who was running a little late, so agreed to stay on until they arrived. While he was waiting, one of the team working on the construction came rushing to the reception desk to say there was a fire in the building.

The fire brigade were called to attend. And Roberts' quick thinking led to him contacting the officer who was coming on duty, to ask them to block off the building to prevent anyone entering it.


Clearing the building

Roberts and the construction worker worked together to clear the building floor by floor pointing the 30 or so people on site at that time to safety.

Roberts said: "Whilst no two days are the same, I never expected that managing a fire incident might be one of them."

Rachel Donnelly, client contact at the site told Roberts: A huge thank you for the way you handled the situation at site last month. The way you went above and beyond by lending your assistance to clear the building was exemplary. In taking charge and handling the situation in the way you did, you embodied the ‘one-team’ approach we feel is so important to both internal and external staff."

Steve Staple, Operations Support Manger for TC Security Services also made a point of speaking to Roberts. He said: "The way you took charge and handled the situation sets you out as a leader. You are a true asset to the company and I know that the client feels the same way."

Paul Roberts has been a little overwhelmed by all the attention. He said: "I feel that I was just doing the job I’m paid to do.  I job that I really enjoy.  I'm pleased that on this evening in question (mid-January), I was able to put in to practice the training I been given to make a real difference to the people who were on site, keeping everyone safe and getting the firefighters to get the fire extinguished as quickly as possible.

Picture: Paul Roberts.


Article written by Cathryn Ellis | Published 25 April 2018


Related Articles

Incentive Divests To Bidvest

Bidvest Noonan has acquired the security only contracts held by Incentive Lynx Security from Incentive FM Group for an undisclosed fee. The decision by Incentive to...

 Read Full Article
Now That's Smart - Workforce Management Aids Growth

A cleaning & security business has improved control over thier operations with the adoption of employee scheduling and workforce management software from...

 Read Full Article
I Stopped In The Middle Of That Building And I Saw The Sky

I stopped in the middle of that building and I saw the sky, a quote from Herman Miller's Death of a Salesman became particularly apt when the ceiling came down at the...

 Read Full Article
Kestrel Guards Gain Visibility With Smarttask

Kestrel Guards has gained added visibility and control over its operation using employee scheduling and mobile workforce management software SmartTask. By...

 Read Full Article
To Kingdom Come - Fire Foiled Near Brit Land's Paddy Central

Sprinklers saved an office from being destroyed in the week ending August 16. They are on Kingdom Street - the same street as a prestigious existing office development...

 Read Full Article
Corps Business

French international bank BNP Paribas has appointed Corps Security to a three-plus-two-year contract to provide security services in London. More than 40 Corps...

 Read Full Article
Hadley Welcomes Ultra's Slashing

When Hadley Group acquired EWS Manufacturing they set out to improve facilities services by turning to their own (wholly owned subsidiary) facilities management company,...

 Read Full Article
Emcor UK Takes Insurance On TFM Contract

Emcor UK, has been awarded a contract with multinational insurance company RSA Insurance Group which is being described as a total facilities management contract. It will...

 Read Full Article
New Year, Old Story - Security Guard Is NY Stabbing Death Two

January 1 saw the Metropolitan Police launch a search for the murderer of a young security guard who, along with two colleagues and a party goer were stabbed as they...

 Read Full Article
Santa's Little Help Themselvers Pull Knife On Security Guard

The Best Department Store in the World and the traditional London home to Santa in the lead up to Christmas has seen a group try to help themselves to luxury goods having...

 Read Full Article