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Leesman Home Working Survey  – The Impact on Employee Experience 

Leesman Home Working Survey  – The Impact on Employee Experience 
22 September 2020

Leesman has presented the key highlights of their latest data exploration into home working and employee experience.

The workplace experience assessment benchmark company has gathered 125,000+ responses to their home working survey since March. Ahead of the full publication in November 2020, the research and insights team has revealed highlights on three key topics:


  1. How who you are impacts your experience of working remotely
  2. How what you had and what you now have also impacts your experience
  3. How organisations' workplace futures might depend on them failing fast


In a series of webinars, Chief Insights and Research Officer Dr. Peggie Rothe and Leesman’s Founder & CEO Tim Oldman reviewed the latest findings and offered guidance on what that might mean for your future workplace strategies.

The survey followed a similar structure to the standard Leesman Index office survey, with several data sets being combined to create a Leesman H-Lmi score (home working experience score) between 0 – 100.

The questionnaire itself was 4 minutes long, and had a fixed question set with a 69 per cent average response rate. 126,969 individual employee responses were recorded, across 873 global workspaces, over 83 countries.


On Average, Employees’ Home Working Experience is Good – But Not For Everyone


82.2 per cent of respondents answered positively to the statement: “my home environment enables me to work productively” with 62.8 per cent agreeing that their workplace affords them the same productivity.

Some gaps were identified around connectivity and community aspects, with one of the lowest percentages of agreement (65.8 per cent) being on the subject of connection to colleagues and connection to their organisation (70.3 per cent) whilst working at home

The research also found that respondents feelings of satisfaction whilst working from home were dependent on that individual’s physical working set up. An overall H-Lmi score of 79.1 was recorded for those working in a dedicated room or office, dropping to 75.0 for those with a dedicated work space, but no separate room. This dropped further to 67.1 for those working in a non-specific location, such a bed or a dining table.

It’s hoped that data such as this will give organisations a deeper understanding of how to plan office re-entry.

A full publication of the survey’s insights is expected in November 2020.

Picture: a photograph of a dining table being used as a home office, with papers and a laptop shown

Article written by Ella Tansley | Published 22 September 2020


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