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Mace Operate Launches Inclusive Business Strategy

Mace Operate Launches Inclusive Business Strategy
24 February 2021

Mace has today launched its 2026 business strategy, including reducing its gender and ethnicity pay gap by 10 per cent year on year.

The new strategy sets out a vision of a more sustainable, more inclusive and more innovative built environment, in response to societal changes brought about by the global climate emergency and the impact of the coronavirus pandemic.

This includes reducing carbon emissions by 10 per cent year-on-year and improving their gender and ethnicity pay gap. According to the latest Mace gender pay gap report, submitted in April 2019, women earn 62p for every £1 that men earn when comparing median hourly wages. Their median hourly wage is therefore 37.5 per cent lower than men’s. The 2020 UK median gender pay gap is 15.9 per cent. 

The company also aims to maintain its net-zero status, achieved in 2020. Achievements last year includes a 50 per cent reduction in Mace’s carbon emissions across the year, achieved through a variety of trials and solutions including a 75 per cent increase in renewable energy, a 75 per cent reduction in business travel emissions, a ban on diesel generators and an increase in the use of cement alternatives.

90 per cent of Mace’s work is to be delivered using modern methods of construction by 2026, if targets are met.

The strategy was launched internally in January 2021, alongside a new programme of capital investment that will see the creation of new business units and potential acquisitions in strategic target markets over the next six months. 


 £3 Billion Annual Revenue Target


The business has set itself ambitious new growth targets that will see it work to drive a 20 per cent growth in margin each year, target achieving £3 billion in annual revenue and aim to employ more than 8,000 people by 2026 across its four engines for growth: develop, construct, consult and operate.

Other ambitions include:


  • Achieving a 10 per cent year on year reduction in emissions and only offsetting the outstanding carbon to gold standards.
  • Working across the entire value chain to reduce scope 3 emissions by more than one million tonnes by 2026 and by 2030 all emissions by 50 per cent.
  • Continuing to drive social value across every project and programme, generating more than £700m value to society each year by 2026.
  • Becoming the most inclusive employer of choice in the industry, reducing their gender and ethnicity pay gap by 10 per cent year on year and meeting the recruitment targets set out in the 2020-2023 Diversity and Inclusion Strategy.
  • Achieving 90% of work delivered using modern methods of construction by 2026.
  • Increasing investment in research and development across the group up to 3.5 per cent of our annual revenue.



Disrupting the Built Environment


Ross Abbate, CEO for Mace Operate, said:

“In a post-COVID world when the workplace is changing fast, we have set to redefine the boundaries of ambition in the way we operate and deliver services. By putting purpose at the heart of everything we do, our vision is that by 2026 Mace’s Operate business will be leading the way across the globe in disrupting how the built environment is operated. 

“We are transforming the workplace experience, harnessing the power of technology and data to reduce carbon emissions and enhance the wellbeing and productivity of clients’ employees.”

In this Spotlight Interview from June 2020, Ross Abbate explains more about the Operate division's strategy as one of Mace’s four “Engines for Growth”.

Picture: a photograph of two Mace employees in branded high vis jackets, overseeing a construction site. Image Credit: Mace

Article written by Ella Tansley | Published 24 February 2021


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