The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Ross Abbate | CEO for Operate | Mace | Spotlight Interview

Ross Abbate | CEO for Operate | Mace
11 June 2020 | Updated 23 July 2020
 

With the COVID-19 pandemic transforming workplaces across the globe, Mace has moved forward plans to integrate its facilities management division, Operate, with the wider business. 

In this Spotlight Interview, Ross Abbate explains more about the Operate division's strategy as one of Mace’s four “Engines for Growth”.

 

Cohesive Services Offering

 

The change aims to enable the firm to provide clients with more cohesive services drawing on the wider built environment expertise of their consultancy, construction and development arms. 

 

Global Growth

 

Since 2007 the FM service has grown from its initial UK offering, to global management  supported by five regional hubs. Operate now has over 1,000 employees around the world, operating in over 40 countries. By adopting the Mace corporate identity, the business will be able to build on the group’s existing strategic client base.

 

Target Operating Model 

 

CEO Ross Abbate explains that the motive behind the rebrand was down to a shift in strategy: “Last year, we did a market review and a strategy review of our whole business and where we wanted to be – and as a result, we changed our target operating model.” 

 

“Our target operating model is now focussed on experience and efficiency underpinned by compliance.”

– Ross Abbate

CEO for Operate, Mace

 

Watch the Spotlight Interview to Learn More

 


 

Image: Ross Abbate | CEO for Operate | Mace

Article written by Daisy Miceli | Published 11 June 2020

Share



Related Articles

Spotlight Interview | Mary-Jane Pettit

Pioneer FM provides total FM services for offices, schools, commercial and retail facilities, government agencies, and other large sites. CEO and Founder Mary-Jane...

 Read Full Article
Spotlight Interview – Roshan Deshmanya | CBRE

With the world slowly moving through large social, economic, environmental and technological megatrends, how is the FM industry adapting? We explore this with Roshan...

 Read Full Article
Spotlight Interview – Daniel Hawkins | JLL

Daniel Hawkins has spent his career leading, delivering and developing commercial workplace operations and solutions. He is currently the EMEA Account Director for...

 Read Full Article
Simone Fenton-Jarvis – Being Human at Work

What does it mean to be a human at work? Workplace consultant Simone Fenton-Jarvis explores the importance of bringing your whole self to work in her new...

 Read Full Article
Penguin FM Director Named as Young Leader of the Year Finalist 

Penguin FM Co-Founder and MD Edward Wick has been shortlisted for the prestigious Emerging Workplace Leaders Young Leader of the Year Award. The accolade is part...

 Read Full Article
Sodexo Announces Three New Appointments

Sodexo has announced three senior appointments to its Corporate Services leadership team. Paula Stevenson has been appointed Managing...

 Read Full Article
Amey and Mace Launch Health Platform for Menopause Support

In an industry first, Amey and Mace have launched a digital health platform to support people experiencing menopause and other major health journeys. Amey and Mace...

 Read Full Article
Spotlight Interview | Clenzair

Clenzair offers state of the art NPBI air purification. It has been proven to eliminate 99.9 per cent of COVID-19, viruses and bacteria as well as eliminating other...

 Read Full Article
Armed Forces Week – The Bigger Picture of Veteran Employment

Armed Forces Week celebrates the people that comprise Her Majesty’s Armed Forces – and how their skills are transferable to many civilian...

 Read Full Article
Mace and Amey to Tackle Gender Inequality in Construction

Two industry leaders from Mace and Amey have been appointed to spearhead a campaign to challenge gender inequality in the construction sector. Amanda Fisher,...

 Read Full Article