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With the COVID-19 pandemic transforming workplaces across the globe, Mace has moved forward plans to integrate its facilities management division, Operate, with the wider business.
In this Spotlight Interview, Ross Abbate explains more about the Operate division's strategy as one of Mace’s four “Engines for Growth”.
The change aims to enable the firm to provide clients with more cohesive services drawing on the wider built environment expertise of their consultancy, construction and development arms.
Since 2007 the FM service has grown from its initial UK offering, to global management supported by five regional hubs. Operate now has over 1,000 employees around the world, operating in over 40 countries. By adopting the Mace corporate identity, the business will be able to build on the group’s existing strategic client base.
CEO Ross Abbate explains that the motive behind the rebrand was down to a shift in strategy: “Last year, we did a market review and a strategy review of our whole business and where we wanted to be – and as a result, we changed our target operating model.”
“Our target operating model is now focussed on experience and efficiency underpinned by compliance.”
– Ross Abbate
CEO for Operate, Mace
Image: Ross Abbate | CEO for Operate | Mace
Article written by Daisy Miceli – published 11th June 2020
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