The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Ross Abbate | CEO for Operate | Mace | Spotlight Interview

  • Content
  • Videos
  • Ross Abbate | CEO for Operate | Mace | Spotlight Interview
Ross Abbate | CEO for Operate | Mace
11 June 2020 | Updated 23 July 2020
 

With the COVID-19 pandemic transforming workplaces across the globe, Mace has moved forward plans to integrate its facilities management division, Operate, with the wider business. 

In this Spotlight Interview, Ross Abbate explains more about the Operate division's strategy as one of Mace’s four “Engines for Growth”.

 

Cohesive Services Offering

 

The change aims to enable the firm to provide clients with more cohesive services drawing on the wider built environment expertise of their consultancy, construction and development arms. 

 

Global Growth

 

Since 2007 the FM service has grown from its initial UK offering, to global management  supported by five regional hubs. Operate now has over 1,000 employees around the world, operating in over 40 countries. By adopting the Mace corporate identity, the business will be able to build on the group’s existing strategic client base.

 

Target Operating Model 

 

CEO Ross Abbate explains that the motive behind the rebrand was down to a shift in strategy: “Last year, we did a market review and a strategy review of our whole business and where we wanted to be – and as a result, we changed our target operating model.” 

 

“Our target operating model is now focussed on experience and efficiency underpinned by compliance.”

– Ross Abbate

CEO for Operate, Mace

 

Watch the Spotlight Interview to Learn More

 


 

Image: Ross Abbate | CEO for Operate | Mace

Article written by Daisy Miceli | Published 11 June 2020

Share

Related Tags

Related Articles
Spotlight Interview – Roshan Deshmanya | CBRE

With the world slowly moving through large social, economic, environmental and technological megatrends, how is the FM industry adapting? We explore this with Roshan...

 Read Full Article
Spotlight Interview – Daniel Hawkins | JLL

Daniel Hawkins has spent his career leading, delivering and developing commercial workplace operations and solutions. He is currently the EMEA Account Director for...

 Read Full Article
Mace Appoints New Regional FM Leads

Mace has announced the appointment of two new regional leads to its facilities management business, Operate.  CEO for Operate Ross Abbate has announced new leads...

 Read Full Article
Spotlight Interview | Security Assured

The Security Assured team are experts in commercial fire and security systems, delivering bespoke solutions across a range of industries and types of premises. In this...

 Read Full Article
Young People and the FM Sector

How can those in the facilities management sector engage with young talent? Kiran Kachela, Founder of Continuous Improvement Projects Ltd, a Business Solutions...

 Read Full Article
Spotlight Interview | Louise Rushmer | Cushman & Wakefield

In this Spotlight Interview, we speak to Louise Rushmer, who is a Partner at Cushman & Wakefield where she heads up the Property and FM Corporate...

 Read Full Article
Burnout in Business – The Role of Self-Care

After one of the most challenging years in recent memory, stress and burnout are real risks in the workplace. Charlson Gaines, renowned speaker and former US Air Force...

 Read Full Article
Spotlight Interview | Allan Wilkinson | JSA Service

JSA Service is a dedicated chiller and AC Specialist which has been operating for over 40 years. In this Spotlight Interview, we join Managing Director Allan...

 Read Full Article
Emerging Workplace Leaders Announce New Co-Chairs

The Emerging Workplace Leaders volunteer group has announced a change in leadership with two new co-chairs. Bianca Angelico, Director of Guest Services at Amulet,...

 Read Full Article
Leading With Purpose – Facilities Management for a Post-Pandemic World

CEO of Mace Operate, Ross Abbate, discusses the challenges of moving from a facilities management to a workplace experience approach. Abbate has 25 years of...

 Read Full Article